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Optimizing processes and customer journeys in the finance sector
Using design to move from reactive to proactive healthcare
Designing for business process innovation
Designing for social impact and sustainable innovation
Designing for an invisible digital transformation
Using customer insights to strengthen storytelling
Putting people first
The Experientia blog
Jan 9
AI Blindspot - A discovery process by @BKCHarvard and @medialab for spotting unconscious biases and structural ineq… https://t.co/YYuRHyeHMW
Jan 6
"The example of Street Moves [ideated by @cityofsound of @vinnovase] does represent a modest attempt to give urban… https://t.co/Fi8PcoK6I1
Jan 6
All videos of the Service Design Global Conference of October 2020 are now available for free on youtube. Here the… https://t.co/75NTQUxu3u
Jan 6
In her book Annalisa Dominoni presents a new discipline that will have an increasingly strong impact on behavior an… https://t.co/SEpgIgMYIM