Understanding behaviors.
Designing engaging solutions.

When understanding the why of people's behaviors becomes a crucial innovation asset.

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Optimizing processes and customer journeys in the finance sector

Using design to move from reactive to proactive healthcare

Designing for business process innovation

Designing for social impact and sustainable innovation

Designing for an invisible digital transformation

Using customer insights to strengthen storytelling

Designing services to enable sustainable living

Putting people first

The Experientia blog

6 days ago

An ethnographic study of Eindhoven’s Smart City project

This article explore the promises of security that are embedded in the smart city technologies and algorithms and their potential...

a month ago

Systemic design toolkit

Free to download systemic design toolkit

a month ago

UK Design Council report on systemic design

“System-Shifting Design: An Evolving Practice Explored” explores what ‘next practice’ around systemic design looks like,...

a month ago

UX Theatre, or the rise of UX design without users

UX Theatre is “the application of any sort of design methodology without including a single user in the process, or including users...

a month ago

An anthropologist on Facebook’s new “Ray-Ban Stories” glasses

With this product, writes anthropologist Sally Applin in MIT’s Technology Review, “Facebook is claiming the face as real estate...

a month ago

People Going Full Circle – Free Experientia report

Download free Experientia report on the role of consumer behavior in making food purchasing and product packaging more sustainable.

a month ago

Le persone che chiudono il cerchio – Rapporto gratuito di Experientia

Rapporto gratuito di Experientia sul ruolo del comportamento dei consumatori nel rendere più sostenibile l’acquisto degli alimenti e il...

a month ago

Digital for Care – Free Experientia report

Download free Experientia report on key trends and design challenges in home and remote care when patient and caregivers use online...

a month ago

Digital for Care – Rapporto gratuito di Experientia

Rapporto gratuito su tendenze chiave e sfide di design nell’assistenza a domicilio e a distanza quando il paziente e i caregiver...

a month ago

Public deliberation on policies has many advantages

Research shows public deliberation can change participants’ opinions when it comes to public policy. Citizens who participate in...

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Oct 26

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Understanding behaviors. Designing engaging solutions.

Optimizing processes and customer journeys in the finance sector

BancoSmart, an award-winning ATM

XME Salute: integrating insurance offerings with wellness and health practices

A new branchless bank model

XME Pay: redefining m-payments ecosystem

Using design to move from reactive to proactive healthcare

The role of tablets in better healthcare

Bringing​ ​patients into focus at the Roche Innovation Summit

Singapore: a city for people aging gracefully

Rare disease patient journey mapping

Designing for business process innovation

Reinventing customer and supplier interactions in flooring

Driving digital transformation one touch at a time

AR tools for industrial maintenance

Changing the refrigeration business

Designing for social impact and sustainable innovation

ToNite: social innovation and urban regeneration in Turin, Italy

Singapore: a city for people aging gracefully

Turin Public Libraries, redesigning the cultural experience

Dalili, helping refugees find primary goods

Designing for an invisible digital transformation

Improving digital signage in supermarkets

Exploring urban space usage to inform appliance design

Finding entertainment on the go

Engaging users in interactions with keyless devices

Using customer insights to strengthen storytelling

Qualitative research to better understand food and drink consumption

Packaging upgrade for Chinese food producer

Redesigning the visitors’ museum experience

Designing services to enable sustainable living

Engaging citizens to facilitate energy demand responses

Defining the user flow for the new social robot

Low2No: shaping the future of sustainable living

ToNite: social innovation and urban regeneration in Turin, Italy

Putting people first

An ethnographic study of Eindhoven’s Smart City project

Systemic design toolkit

UK Design Council report on systemic design

UX Theatre, or the rise of UX design without users

An anthropologist on Facebook’s new “Ray-Ban Stories” glasses

People Going Full Circle – Free Experientia report

Le persone che chiudono il cerchio – Rapporto gratuito di Experientia

Digital for Care – Free Experientia report

Digital for Care – Rapporto gratuito di Experientia

Public deliberation on policies has many advantages

Twitter

Understanding behaviors.
Designing engaging solutions.

XME Pay: redefining  m-payments ecosystem

Bringing patients into focus at the Roche Innovation Summit