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    • Mark Vanderbeeken
    • Michele Visciòla
    • Jan-Christoph Zoels
    • Senior Business Development Manager, Italy
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    • Ethnography
  • Portfolio
    • AR tools for industrial maintenance
    • Banca 5, a new branchless bank model
    • BancoSmart, an award-winning ATM
    • Buttonless: engaging users in interactions with keyless devices
    • CityOpt: Engaging citizens to facilitate energy demand responses
    • COE, Strengthening access to justice through non-judicial redress mechanisms
    • Collaboration UI, redesigning the filter navigation experience
    • CSA: sentiment-based decision support platform for crypto-currency trading
    • Driving digital transformation one touch at a time
    • Exploring urban dwelling usage to inform appliance design
    • EZY Crowd Go, easy crowd guidance optimization
    • Finding entertainment on the go
    • GoCare: Interactive dashboard for a better home hospitalization service
    • Innovation opportunities in the Polyclinic of Palermo
    • Low2No: shaping the future of sustainable living
    • Mapping the SPID registration journey, to improve the citizen experience
    • Packaging upgrade for Chinese food producer
    • Qualitative research on food and drink consumption to develop new consumer services
    • Rare disease patient journey mapping
    • Redesigning the visitors’ museum experience
    • Reinventing customer and supplier interactions for a multinational flooring company
    • Singapore: a city for people aging gracefully
    • ToNite: social innovation and urban regeneration in Turin, Italy
    • Turin Public Libraries, redesigning the cultural experience
    • XME Pay: redefining an
m-payments ecosystem
    • XME Salute: integrating insurance offerings with wellness and health practices
    • Customer experience insights to innovation
    • European car aesthetics: Unveiling preferences and values
    • Mobile Privacy UX
    • Retail user experience for sustainable energy service
  • Clients
    • Changan
  • Contact
    • Privacy policy
  • Join us
  • About
    • Mark Vanderbeeken
    • Michele Visciòla
    • Jan-Christoph Zoels
    • Senior Business Development Manager, Italy
  • Services
    • Design thinking
    • Policy development
    • Envisioning
    • Business strategy design
    • Prototyping
    • Information architecture
    • Participatory design
    • Service design
    • User experience testing
    • Behavioral modeling
    • Ethnography
  • Portfolio
    • AR tools for industrial maintenance
    • Banca 5, a new branchless bank model
    • BancoSmart, an award-winning ATM
    • Buttonless: engaging users in interactions with keyless devices
    • CityOpt: Engaging citizens to facilitate energy demand responses
    • COE, Strengthening access to justice through non-judicial redress mechanisms
    • Collaboration UI, redesigning the filter navigation experience
    • CSA: sentiment-based decision support platform for crypto-currency trading
    • Driving digital transformation one touch at a time
    • Exploring urban dwelling usage to inform appliance design
    • EZY Crowd Go, easy crowd guidance optimization
    • Finding entertainment on the go
    • GoCare: Interactive dashboard for a better home hospitalization service
    • Innovation opportunities in the Polyclinic of Palermo
    • Low2No: shaping the future of sustainable living
    • Mapping the SPID registration journey, to improve the citizen experience
    • Packaging upgrade for Chinese food producer
    • Qualitative research on food and drink consumption to develop new consumer services
    • Rare disease patient journey mapping
    • Redesigning the visitors’ museum experience
    • Reinventing customer and supplier interactions for a multinational flooring company
    • Singapore: a city for people aging gracefully
    • ToNite: social innovation and urban regeneration in Turin, Italy
    • Turin Public Libraries, redesigning the cultural experience
    • XME Pay: redefining an
m-payments ecosystem
    • XME Salute: integrating insurance offerings with wellness and health practices
    • Customer experience insights to innovation
    • European car aesthetics: Unveiling preferences and values
    • Mobile Privacy UX
    • Retail user experience for sustainable energy service
  • Clients
    • Changan
  • Contact
    • Privacy policy
  • Join us

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  • About
    • Mark Vanderbeeken
    • Michele Visciòla
    • Jan-Christoph Zoels
    • Senior Business Development Manager, Italy
  • Services
    • Design thinking
    • Policy development
    • Envisioning
    • Business strategy design
    • Prototyping
    • Information architecture
    • Participatory design
    • Service design
    • User experience testing
    • Behavioral modeling
    • Ethnography
  • Portfolio
    • AR tools for industrial maintenance
    • Banca 5, a new branchless bank model
    • BancoSmart, an award-winning ATM
    • Buttonless: engaging users in interactions with keyless devices
    • CityOpt: Engaging citizens to facilitate energy demand responses
    • COE, Strengthening access to justice through non-judicial redress mechanisms
    • Collaboration UI, redesigning the filter navigation experience
    • CSA: sentiment-based decision support platform for crypto-currency trading
    • Driving digital transformation one touch at a time
    • Exploring urban dwelling usage to inform appliance design
    • EZY Crowd Go, easy crowd guidance optimization
    • Finding entertainment on the go
    • GoCare: Interactive dashboard for a better home hospitalization service
    • Innovation opportunities in the Polyclinic of Palermo
    • Low2No: shaping the future of sustainable living
    • Mapping the SPID registration journey, to improve the citizen experience
    • Packaging upgrade for Chinese food producer
    • Qualitative research on food and drink consumption to develop new consumer services
    • Rare disease patient journey mapping
    • Redesigning the visitors’ museum experience
    • Reinventing customer and supplier interactions for a multinational flooring company
    • Singapore: a city for people aging gracefully
    • ToNite: social innovation and urban regeneration in Turin, Italy
    • Turin Public Libraries, redesigning the cultural experience
    • XME Pay: redefining an
m-payments ecosystem
    • XME Salute: integrating insurance offerings with wellness and health practices
    • Customer experience insights to innovation
    • European car aesthetics: Unveiling preferences and values
    • Mobile Privacy UX
    • Retail user experience for sustainable energy service
  • Clients
    • Changan
  • Contact
    • Privacy policy
  • Join us
  • About
    • Mark Vanderbeeken
    • Michele Visciòla
    • Jan-Christoph Zoels
    • Senior Business Development Manager, Italy
  • Services
    • Design thinking
    • Policy development
    • Envisioning
    • Business strategy design
    • Prototyping
    • Information architecture
    • Participatory design
    • Service design
    • User experience testing
    • Behavioral modeling
    • Ethnography
  • Portfolio
    • AR tools for industrial maintenance
    • Banca 5, a new branchless bank model
    • BancoSmart, an award-winning ATM
    • Buttonless: engaging users in interactions with keyless devices
    • CityOpt: Engaging citizens to facilitate energy demand responses
    • COE, Strengthening access to justice through non-judicial redress mechanisms
    • Collaboration UI, redesigning the filter navigation experience
    • CSA: sentiment-based decision support platform for crypto-currency trading
    • Driving digital transformation one touch at a time
    • Exploring urban dwelling usage to inform appliance design
    • EZY Crowd Go, easy crowd guidance optimization
    • Finding entertainment on the go
    • GoCare: Interactive dashboard for a better home hospitalization service
    • Innovation opportunities in the Polyclinic of Palermo
    • Low2No: shaping the future of sustainable living
    • Mapping the SPID registration journey, to improve the citizen experience
    • Packaging upgrade for Chinese food producer
    • Qualitative research on food and drink consumption to develop new consumer services
    • Rare disease patient journey mapping
    • Redesigning the visitors’ museum experience
    • Reinventing customer and supplier interactions for a multinational flooring company
    • Singapore: a city for people aging gracefully
    • ToNite: social innovation and urban regeneration in Turin, Italy
    • Turin Public Libraries, redesigning the cultural experience
    • XME Pay: redefining an
m-payments ecosystem
    • XME Salute: integrating insurance offerings with wellness and health practices
    • Customer experience insights to innovation
    • European car aesthetics: Unveiling preferences and values
    • Mobile Privacy UX
    • Retail user experience for sustainable energy service
  • Clients
    • Changan
  • Contact
    • Privacy policy
  • Join us
Our blog