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Versione Italiana

First European Regional UPA Conference

December 4-6, Turin, Italy

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    Test

    Deliver robust products and services through comprehensive user testing

    To make a user experience truly valuable, we need to assess, evaluate and measure it.

    Experientia provides companies with an extensive methodology to do user testing in such a way that qualitative results feed back into successive design phases, and the end product or service will be tightly aligned with user needs.

    More specifically, Experientia will help you answer these crucial product or service questions:

    • To what extent can people use a system with effectiveness, efficiency and satisfaction to achieve their goals?
    • How can we evaluate the tasks, activities and their representations in prototypes or conceptualise them with target users to assess and improve the product and service experience?
    • How can we monitor the quality of people’s experience during the full lifecycle of a product or service?

    Our approach

  • Participatory methods
  • Heuristic evaluations
  • Cognitive walkthroughs
  • Focus groups
  • Usability testing
  • Our deliverables

  • Usability analysis
  • Prototype iterations
  • Implementation support
  • Examples of testing projects

  • CSI-Piemonte, Italy
  • Samsung, Korea
  • Vodafone Europe
  • Fujitsu-Siemens, Germany
  • Whirlpool
  • Links to Putting People First

  • Usability