LAit, Italy

User needs assessment of regional government web portal

LAit (pronounced “light”) is a public/private company working on software and web applications for the regional government of Lazio (Italy’s central region where the capital Rome is located).

In anticipation of a possible redesign of the main portal of the regional government, Experientia conducted formative user tests with both members of the public as with professional stakeholders, to better assess their needs and information requirements.

Experientia was also involved in improving LAit’s corporate communications, by improving the design of its website, by helping with the development of a new communications plan, and by developing an internal information sharing blog.