putting people first

by experientia
by experientia
25 December 2009

When professionals get culture shock

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putting people first
by experientia

Culture shock
Nokia user researcher Jan Chipchase reflects on the issue of culture shock, a condition that can even affect professionals whose livelihood depends on being able to travel the globe and decode the nuances of what they experience.

“I’ve seen first hand and have on occasion experienced the symptoms of culture shock include: increased irritability; becoming hypercritical of locals and local practices; withdrawal – in particularly spending long time resting or in bed; physiological reactions; and excessive eating, drinking or drug use.”

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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