putting people first

by experientia
by experientia
20 December 2008

Watch the video – Mobile Banking for Poor People: Pioneer Perspectives

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putting people first
by experientia

cgap
Last week, the World Bank’s CGAP hosted a roundtable and webinar on the important topic of how mobile phone banking can deliver a range of financial services to poor people and change lives for the better (see also this blog post).

If you missed the presentations, or if you’d like to hear them again, you can now access the archived presentations and video.

Presentations: Building Agent Networks & Creating Regulatory Space

Video: Introduction and Sessions 1 & 2 and Session 3 (requires RealPlayer)

Introduction by Elizabeth Littlefield, CEO of CGAP

Session 1: Driving mass market customer usage
Moderator: Kabir Kumar (CGAP); Panelists: Brian Richardson (WIZZIT, South Africa), Bold Magvan (XacBank, Mongolia)

Session 2: Buildng a viable, motivated network of agents
Moderator: Mark Pickens (CGAP); Panelists: Nick Hughes (Vodafone Group), Sam Kamiti (Equity Bank, Kenya), Carl Johan Rosenquist (c/o Maldives Monetary Authority)

Session 3: Creating and taking advantage of regulatory space
Moderator: Tim Lyman (CGAP); Panelists: Rizza Maniego-Eala (Globe Telecom, Philippines), Abbas Sikander (Tameer Bank, Pakistan)

Here’s a great write-up of the sessions from Patrick Philippe Meier at Tufts.

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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