The Web and Beyond is a bi-annual conference organized by Chi Nederland, focused on the practice and business of user experience.
On September 26, our 425 attendees saw a full-day, 3-track conference with keynotes and parallel sessions on user experience research, design, evaluation and management. The event featured both Dutch and English sessions by national and international presenters.
This year’s theme was “Momentum”, in recognition of the masses of people that are now convinced that user centered design is the best approach for designing successful interactive experiences, as well as the speed with which the field of user experience is developing.
Videos of the keynotes are now online.
Tablets and the age of comfortable computing (synopsis)
Rachel Hinman, senior research scientist, Nokia Research
Since their introduction in 2010, tablets have taken the mobile industry by storm, with sales expected to reach 120 million in 2012 alone. Whether novelty or need, tablets are clearly a big and growing part of the mobile device landscape that won’t be going away any time soon. Which begs the question: Now that these shiny new gadgets are finding their way into the world, how are people actually using them? In this talk, Rachel Hinman shared findings from her year-long study of tablet usage as well as provide design implications for designing tablet experiences. She covered:
Make It So: Apologizing for bad sci-fi UI (synopsis)
Chris Noessel, managing director, Cooper
Interfaces in sci-fi serve a primarily narrative purpose. They’re there to help tell the story of how a character disables the tractor beam, or hacks into the corporate database, or diagnoses the alien infection. But what would happen if we tried to build these same interfaces for the real world? Some would fare just fine. Most would need a little redesign. A few appear to be just plain stupid or broken. They couldn’t work the way they appear to. That is, until you use the technique of apologetics to discover that in fact far from being stupid, they’re brilliant.
Chris Noessel, co-author of the book Make It So: Interface Lessons from Sci-Fi (Rosenfeld Media, 2012) discussed this critical technique, showed how it works across several sci-fi interfaces, and challenged the audience to apologize for some “bad” sci-fi interfaces.
Get Lucky: How to put planned serendipity to work for you and your business (synopsis)
Lane Becker, author of Get Lucky
The world of work has changed. To keep pace with the rapidly shifting needs and expectations of the market – and stay relevant and competitive – we need to find ways to encourage and reward ongoing innovation inside our organizations. But embracing change as part of the regular process of doing business can be challenging for organizations that have learned to rely on routine and process to ensure consistent, reliable growth.
In their New York Times bestseller “Get Lucky,” authors and entrepreneurs Thor Muller and Lane Becker explore the qualities and business practices of Twitter, Instagram, Pixar, 3M, Google and other high-performing companies. In this keynote, Lane shared the secret formula behind the success of the world’s most successful organizations: “planned serendipity.”
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]