putting people first

by experientia
by experientia
19 February 2014

Videos of Day 1 of Interaction14 conference

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putting people first
by experientia

Languaging reality, dialogue and interaction [41:05]
Keynote by Klaus Krippendorff, Emeritus Professor of Communication at The Annenberg School for Communication, University of Pennsylvania
In his keynote, Klaus distinguishes four theories from the philosophy of language and elaborate on dialogical conceptions of how reality comes to be constructed. To him, languaging – the process of conversing in language – is a creative and fundamentally socio-cultural practice. Language does not merely describe, it creates realities in conversations and actions. Dialogical conceptions raise doubts in several common epistemological assumptions. Questioning them could open possibilities of seeing interaction design in a new way.
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Food = interaction [44:04]
Bernard Lahousse, Partner at Foodpairing.com
The way we experience food is much more complex than taste only. Food is influenced through the interaction with and between our senses.
How important is our nose and how does that influence the food and combinations we like?
Can color change the way we perceive food? And what about sound, touch, the setting, do they interact with food?
In this talk, Lahousse explores modes where one will taste, smell, touch, hear food in ways never experienced before.
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Human Interactions: Physical and Virtual [37:44]
Stephanie Akkaoui Hughes, Founder at AKKA
Architecting Interaction explores designing for interaction through space. Space, a sort of physical interface, stimulates human, analog and digital interactions.
All our actions are interactions.
So how can we create the spaces for interaction to emerge? The key is in designing a context that embodies the three qualities of a human context.
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The UI of Nature: How nature’s hidden language of interfaces will impact the future of interaction [Not yet online]
Zak Brazen, Creative Director at George P. Johnson, and Wyatt Starosta, User Experience Consultant at OpenTable
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If light could fly [40:35]
Lorna Goulden, Founder, Creative Innovation Works
This presentation introduces the topic of interaction design in the context of the city as interface. With reference to an urban re-development program in the Netherlands, a range of interactive installations were presented to illustrate how a focus on the end-user experience and the application of key experience design principles has been pushing the boundaries of traditional approaches to urban re-development.
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The lost art of efficiency in interaction design [33:45]
Giles Colborne
For users, sitting home at their computers, it’s hard to judge the passage of time. That means there’s a big difference between perceived efficiency and actual efficiency. Little by little, we’ve lost our our ability to design for actual efficiency.
But perceived efficiency is no longer good enough. We need to create interfaces that people can glance at, use with a flick of the wrist or check a dozen times an hour.
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Jam session

A Model of Behavioural Design [10:33]
Steve Baty, founder and principal of Meld Studios, and president of IxDA
This talk outlines the key inputs in a model of Behavioural Design and how those inputs help designers to directly target specific behaviours. It looks at the role of interaction design, behavioural psychology, systems thinking and other tools. And it proposes that a model of design with behaviour as its focus offers a coherent and complete approach to design in a way that is consistent with the goals of client organisations.
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Design matters : Tackling poverty [11:15]
Lea Ward, Creative Director at Cnote
When families are living long term on social assistance, how can a system help them become self reliant?
How can design make a difference in a programme to help families living on social assistance become more self-reliant?
The Dutch city of The Hague started the EU funded pilot “Door-to-Door for Change” to help parents who have been out of the work for years to find work or social activities in their neighbourhood.
This talk shows how deep understanding of those involved helped design a successful programme.
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Important things about user experience design I’ve learned from my cat [10:18]
Anneli Olsen, Researcher, Tobii Technology
Do you like UX? Do you like cats? Have you ever thought about what they have in common?
Let’s face it – cats are probably the most selfish and self-absorbed creatures on the planet. Everything we’d hate in another human being, we love in our cats. So how have they succeeded in becoming one of our favorite pets? Whatever they’re doing must be a hell of a user experience.
In this talk Anneli presents some of the key things she has learned by doing a user experience evaluation of her cat.
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UX and the City [28:38]
Jonathan Rez Senior Experience Architect, Razorfish
How the built environment shapes our behaviour and how architects and urban planners design environments to shape our behaviour.
In this presentation he shares some of the lessons he has learnt along the way, while working with urban planners and architects, to create and improve human experiences in the built environment.
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Everybody Knows When You’re Talking To Your Mother [31:54]
Chris Clark, Product Designer for Fitbit
A crash course in sociolinguistics, and a challenge to find the messages hidden in your own words.
Words tell our customers what we think of them. Are we speaking to them like our elders? Like royalty? Like buddies? Or idiots?
Our language defines the product experience in more ways than we know. From labels to push notifications and support scripts, every turn of phrase hides a legacy of design decisions and company politics.
The way we compose our messages can invite or exclude, empower or admonish in different circumstances. This is a crash course in sociolinguistics, and a challenge to find and iterate on the messages hidden in our work.
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Pitching Ideas: How to sell your ideas to other people? [34:14]
Jeroen van Geel, interaction director and partner, Oak & Morrow
In this session Jeroen van Geel takes you on a journey through the world of presenting ideas. You will move through the heads of clients and your colleagues, learn what their thoughts and needs are, to the core of your idea and into the world of psychology.
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The Magic game circle as a model to design behaviorchange [26:19]
Ellis Bartholomeus, EllisinWonderland
If well designed games can be inviting and persuasive and even addictive. Game elements are like ingredients, there is an increasing amount of cooks, restaurants, kitchens, cookbooks, spices and flavours but no consensus is yet found what is play and how it is perceived. The magic game circle can help as a tool to discuss these elements and recipes in a constructive way.
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Designing your design project [36:16]
Jesmond Allen and James Chudley, both User Experience Directors at cxpartners
Designing large UX projects is a tricky business, particularly when they involve complex requirements, multiple stakeholders, ambitious deliverables and tight timescales.
It’s the part of the design process that no one seems to talk about. Which is strange, as the approach we take can make or break our projects. How do we choose the right techniques? How do we decide the order in which to do things? How do we keep true to the ideals of user centred design within the constraints of a commercial environment? How should our approach flex to accommodate new requirements? How can we keep our ideas fresh in a world of ever-evolving technologies?
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Curated experiences [37:59]
Thomas Kueber, Design Lead at Groupon, and Christian Drehkopf, Mentor at Startup Bootcamp
Today we need to talk about how we create services that not just run on any device but especially deliver experiences that create superb value for the users in their personal situation. Those services are aware of what people do, want, need, who they are with, which time and which conditions and what restrictions they have to deal with. This has to be accessed on a level far beyond just the device that calls the service.
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UX Awesomeness Through the Introvert/Extrovert Spectrum [44:47]
Angela Craven, Senior User Experience Designer at EffectiveUI, and SuAnne Hall, Senior UX Product Designer at Mapquest
Whether the idea of introversion speaks to you, or you more readily identify with more extroverted qualities, everyone can benefit from tapping into their quiet side.
The speakers set out to discover how many designers tend to be more on the introverted spectrum, and what makes them successful. We poured over findings from surveying over 100 people about the topic, 6 one-on-one interviews, and a group discussion with 20 UX’ers.
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Comics: A Medium in Transition [Not yet online]
Keynote by Scott McCloud
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