11 July 2007

UXmatters July 2007 issue

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Five new articles in the July 2007 issue of UXmatters, the user experience web magazine:

Your design is infringing on my patent: the case against user interface and interaction model patents and intellectual property
By Paul J. Sherman
“Despite what the intellectual property lawyers and patent-squatter holding companies claim, many studies across many industries and domains have established that patents inhibit competition and stifle innovation. […] Open standards and narrowly scoped patents that cover unique solutions to limited problems encourage healthy competition and help build vibrant, free markets. And they would also lead to greater opportunities for all of us who work in user experience.”

What puts the design in interaction design
By Kevin Silver
“Interaction designers need to embrace the magic—by realizing that design is rooted deep beneath the aesthetic surface and provides a process that reacts easily to misfits in context.”

From reluctance to enjoyment: my journey through CHI 2007
By Isabelle Peyrichoux
“On Sunday, April 29, 2007, when flying from Montréal to San Jose to attend my first CHI conference, I worried I might have made the wrong decision by choosing CHI as my conference for this year. […] Surprisingly, just four days later, my mood was exactly the opposite: I just didn’t want to leave San Jose and my fellow CHI attendees, with whom I’d had so much fun. I was ecstatic about my CHI experience. What happened in those four days that made me go from one extreme feeling to its opposite? It’s all about international usability, peanut butter, candies, and field studies.”

Conference review: CHI 2007
By Pabini Gabriel-Petit
“I had a wonderful time at CHI despite the limited amount of content for designers and my being unable to get into the courses I’d wanted to attend. I particularly regret missing Kim Goodwin’s course, “Where Usability Meets Desirability: Visual Design with Personas and Goals.” I heard it was great. To enable CHI to reach its full potential in coming years, I hope its organizers take an iterative approach to designing the conference and solve the problems that exist.”

Comparing UXD business models
By Jim Nieters and Garett Dworman
“The CHI 2007 Management Special Interest Group (SIG), “Comparing UXD Business Models,” [enabled] participants [to] compare different models of UX organizational design. Our intent was to share experiences and systematically explore them in the hope that this information will aid companies in structuring their internal UX functions. To this end, we generated SWOT (Strengths, Weaknesses, Opportunities, and Threats) analyses of four UX business models. In this article, we are sharing what we learned by performing SWOT analyses on several UX business models during the SIG.”

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27 November 2015
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How Nissan’s using anthropology to make autonomous cars safe
What happens when robot cars meet complex social interaction, like head nods, horn honks, or even road rage? Dr. Melissa Cefkin "is here to teach autonomous cars how to behave". A design anthropologist based at …
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How brands design customer experiences of the future
In today’s digital age, consumers expect more from the business they support and the products they purchase. Consumers, Macala Wright writes, not only expect great brand experiences, they believe they’re entitled to them. This is …
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Why service design is luxury’s new battleground
Ana Andjelic writes in AdAge that most legacy luxury brands are failing at delivering service, especially online: The fact that most legacy luxury brands fail to successfully create and deliver service is unfortunate. The business of …
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For years, Apple followed user-centered design principles. Then something went wrong.
Don Norman and Bruce Tognazzini are taking their gloves off and accuse Apple of abandoning the fundamental principles of good design: discoverability, feedback, proper mapping, appropriate use of constraints, and, of course, the power to …
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Customer journey mapping is at the heart of digital transformation
Digital technologies such as analytics, mobility, social networks, cloud computing and the Internet of Things are making old ways of working redundant and forcing companies to transform. According to Raman Sapra, global head of Dell’s …
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[Conference] Design & The City, Amsterdam, April 2016
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User-centred design of the bridge of sea ships
The Rolls-Royce Unified Bridge Design has won this year’s Ergonomics Design Award, presented by the UK Chartered Institute of Ergonomics & Human Factors. The award recognises industrial design which puts the customer at the heart …

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Happy Playful New Year
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