11 July 2007

UXmatters July 2007 issue

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Five new articles in the July 2007 issue of UXmatters, the user experience web magazine:

Your design is infringing on my patent: the case against user interface and interaction model patents and intellectual property
By Paul J. Sherman
“Despite what the intellectual property lawyers and patent-squatter holding companies claim, many studies across many industries and domains have established that patents inhibit competition and stifle innovation. […] Open standards and narrowly scoped patents that cover unique solutions to limited problems encourage healthy competition and help build vibrant, free markets. And they would also lead to greater opportunities for all of us who work in user experience.”

What puts the design in interaction design
By Kevin Silver
“Interaction designers need to embrace the magic—by realizing that design is rooted deep beneath the aesthetic surface and provides a process that reacts easily to misfits in context.”

From reluctance to enjoyment: my journey through CHI 2007
By Isabelle Peyrichoux
“On Sunday, April 29, 2007, when flying from Montréal to San Jose to attend my first CHI conference, I worried I might have made the wrong decision by choosing CHI as my conference for this year. […] Surprisingly, just four days later, my mood was exactly the opposite: I just didn’t want to leave San Jose and my fellow CHI attendees, with whom I’d had so much fun. I was ecstatic about my CHI experience. What happened in those four days that made me go from one extreme feeling to its opposite? It’s all about international usability, peanut butter, candies, and field studies.”

Conference review: CHI 2007
By Pabini Gabriel-Petit
“I had a wonderful time at CHI despite the limited amount of content for designers and my being unable to get into the courses I’d wanted to attend. I particularly regret missing Kim Goodwin’s course, “Where Usability Meets Desirability: Visual Design with Personas and Goals.” I heard it was great. To enable CHI to reach its full potential in coming years, I hope its organizers take an iterative approach to designing the conference and solve the problems that exist.”

Comparing UXD business models
By Jim Nieters and Garett Dworman
“The CHI 2007 Management Special Interest Group (SIG), “Comparing UXD Business Models,” [enabled] participants [to] compare different models of UX organizational design. Our intent was to share experiences and systematically explore them in the hope that this information will aid companies in structuring their internal UX functions. To this end, we generated SWOT (Strengths, Weaknesses, Opportunities, and Threats) analyses of four UX business models. In this article, we are sharing what we learned by performing SWOT analyses on several UX business models during the SIG.”

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3 October 2015
Building a design-driven culture
It’s not enough to just sell a product or service—companies must truly engage with their customers. McKinsey & Company outlines four elements of a design-driven culture, necessary to embed experience design in an organization. Really understanding …
3 October 2015
Stop Googling. Let’s Talk.
MIT Professor Sherry Turkle has been studying the psychology of online connectivity for more than 30 years. For the past five, I’ve had a special focus: What has happened to face-to-face conversation in a world …
2 October 2015
Draft proceedings of EPIC 2015 conference online
The 2015 edition of EPIC, the premier international gathering on the current and future practice of ethnography in the business world, will take place in Sao Paulo, Brazil next week. The draft proceedings have just been …
29 September 2015
[Experientia book] Ethnography on elderly health and wellness
As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council …
27 September 2015
Privacy is UX
UX strategist and researcher Alex Schmidt argues that in a world full of security breaches, snooping, and third-party data aggregators, you should know where your users’ data goes. In this article, she explains why it’s …
24 September 2015
[Free eBook] Understanding the Connected Home
Understanding the Connected Home: Thoughts on living in tomorrow's connected home By Peter Bihr and Michelle Thorne Berlin, September 2015 Available on GitBook We know that connectivity increasingly makes its way into our living rooms, kitchens and bedrooms. Into …
24 September 2015
Is it time to forget Big Data and focus on real people?
Big data opens up whole world of insight for designers, but only if we focus on the actual users behind the numbers, writes Maya Nix, the Marketing Content Producer for ClickTale, in this UX Magazine …
5 September 2015
Gallup: quantitative customer experience metrics aren’t enough
Over the past decade, Gallup has observed a growing arms race among brands to implement bigger and better customer experience platforms. These systems -- also called customer experience platforms, customer experience management or CEX management …

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[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

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5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
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Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

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