14 December 2013

UX review of Samsung Galaxy Smartwatch

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Smartwatches are the future, but the Samsung Galaxy Gear is only partway there, writes Raluca Budiu, a senior researcher with Nielsen Norman Group, in her detailed and extensive UX review of the Samsung Galaxy Smartwatch.

“One big reason to believe in watches is that this form factor has already been victorious. Historically, before wristwatches were invented, many people carried pocket watches. But the time needed to fish a device out of your pocket was much more than the time needed to whip around your wrist to face your face. Wristwatches are a much faster way to check the time (and maybe date) than using a pocket watch. As a result, you hardly ever see a pocket watch these days.

In the case of computers, the wrist computer (smartwatch) will not eradicate the pocket computer (mobile phone) the way wristwatches eradicated pocket watches, because a phone-sized screen can do so much more than a watch-sized screen. Most likely people will carry both.

The key is simplicity (you can do it more easily on a watch) and spontaneity (you can do it right away). Phones already encourage spontaneous use; watches will be for those moments when phones are too big and too slow to access. We’ll need to learn ways to make the apps more direct and distill their essence, so that a quick glimpse on a tiny screen will be enough to get what we need.”

See also this article on the iWatch by her colleague Bruce ‘Tog’ Tognazzini

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