21 January 2010

Upcoming service design conference in Sweden

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by experientia

Service design conference
One of the projects funded by the Danish programme for user-driven innovation (English summary) is DESINOVA (see also this earlier post).

DESINOVA’s purpose is to enhance innovation among service and trading companies using the methods of user-driven innovation and service design. DESINOVA develops competences for user-driven innovation in trade and service companies and in design companies. More than 25 companies and organisations are participating in DESINOVA.

DESINOVA kicked off in December 2007 and is now moving into its final activities, including the completion of the nine innovation projects, concept and product development, documentation and recommendations, and the establishment of a resource center and network activities.

Some interesting case studies (Spejder Sport and DSB) can be found in the latest English newsletter.

Now Robert Jacobson, guest professor at Malmö University’s MEDEA Program and also involved in DESINOVA, is running an innovation and service design conference (Swedish announcement) next Friday 29 January in Malmö, Sweden, as a first step toward an innovation/services design industry hub in the region.

The conference, during which reports on DESINOVA and on innovation and service design in Sweden will be presented, is free and open to the public, but seating is limited. You can register here.

The conference will be webcast (more info here tomorrow) and we hope to post the presentations on this blog soon afterwards.

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