14 March 2013

UK Government Service Design Manual

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putting people first
by experientia

The UK Government Service Design Manual provides a (draft) digital by default service standard, as well as guidance and tools for building world-class digital services.

The Government Digital Strategy set an ambitious target for teams building services: services so good that people prefer to use them.

(via InfoDesign)

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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