putting people first

by experientia
by experientia
29 March 2006

Transitioning to a new model of healthcare

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putting people first
by experientia

Annals of Family Medicine
The current issue of the Annals of Family Medicine reports on a new model of healthcare that is grounded in timeless values of personalised, patient-centred care coupled with the application of new technologies and systems.The new model was the conclusion of its report on "The Future of Family Medicine".

An in-depth qualitative analysis of an exemplary practice points the way to developing practice systems that integrate preventive and chronic illness care. Attributes identified in this practice include components of a transformed practice, such as patient-centredness, strong support for the physician-patient relationship, a team approach to care, and transparent, data-based, accountable systems.

A comprehensive ethnographic study raises important questions on how to better use the electronic health record to enhance the clinician-patient relationship as well as instrumental aspects of care.

Another study evaluates a web-based system that offers tailored health advice and local and national resources and highlights lessons learned from the implementation of this novel technology.

Read editorial introduction to this issue of the magazine

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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