putting people first

by experientia
by experientia
10 November 2011

Transforming behaviour change

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putting people first
by experientia

Transforming behaviour change
The RSA’s latest report, Transforming Behaviour Change: Beyond Nudge and Neuromania, argues for a more sophisticated understanding of the relationship between our social challenges, our behaviours and our brains.

Abstract

The Government is taking behavioural science very seriously, but existing nudge-based approaches to behaviour change tend to represent what Aditya Chakraborty called “Cute technocratic solutions to most minor problems”. The major adaptive challenges of our time, including debt, climate change, public health and mental health, require a deeper and more ambitious approach.

Transforming Behaviour Change argues for a more sophisticated understanding of the relationship between our social challenges, our behaviours and our brains, based on a considered response to two major cultural developments. The first is the growing ascendancy of neuroscientific interpretations of human behaviour, leading to fears of reductionism and pharmaceutical control. The second is behaviour change becoming an explicit goal of government policy, leading to fears of Government manipulation and coercion.

The report critically engages with these two developments, and proposes an alternative approach to behaviour change that builds on existing public and professional interest in brains and behaviour. We set out to shift attention away from the threatening idea of ‘science as authority’, justifying moral judgements, medical interventions and policy positions, and focus instead on the more productive notion of ‘science as provocation’, helping people foster the kinds of self-awareness and behaviour change they are seeking to develop.

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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