putting people first

by experientia
by experientia
6 September 2013

Thoughts on clever cities

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putting people first
by experientia

The multiplexed metropolis
Enthusiasts think that data services can change cities in this century as much as electricity did in the last one. The Economist – in a piece written by Ludwig Siegele, online business and finance editor, argues that they are a long way from proving their case.

The role of the citizen in the smart city
Technology has changed how we look at city infrastructure, raising the possibility of smart cities. Could it now change how city governments and citizens interact?
(With contributions by Dan Hill, Saskia Sassen, Usman Haque, William Perrin and Rick Robinson)

“Against the smart city” teaser
The smart city pretends to an objectivity, a unity and a perfect knowledge that are nowhere achievable, even in principle, argues Adam Greenfield.

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

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30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

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