putting people first

by experientia
by experientia
8 December 2005

The next revolution in interactions, according to a McKinsey report

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putting people first
by experientia

 
New McKinsey research reveals how the shift from transactional to tacit interactions requires companies to think differently about how to improve performance—and about their technology investments.

Moreover, the rise of tacit occupations opens up the possibility that companies can again create capabilities and advantages that rivals can’t easily duplicate.

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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