putting people first

by experientia
by experientia
15 October 2007

The fifth screen of tomorrow

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putting people first
by experientia

Bruno Marzloff
The always very well-informed Internet Actu blog has posted an article by Bruno Marzloff, a sociologist and the driving force behind the Chronos Group, a research lab specialised in mobility and dislocation. Marzloff reflects on the future of our relation with the city, with our urban environment, to better understand how we will interact with it, and how this environment itself will become the support of our media. Has the urban become the media? [The translation from French to English is by Mark Vanderbeeken]

People are the new media“, said Pierre Bellanger in a recent article in Netéconomie (“The social network is the telco’s future“). If this means extending the collaborative approach also to the mobile phone, it is not really much of a surprise. For sure, “the new culture is participative” and extending this approach to the world of mobility seems rather straightforward, even if one can only guess the shapes this culture might take once it is detached from the PC and the big stationary screens. But Bellanger, who is the founder and CEO of Skyrock radio, goes quite a bit further in this reasoning. What he has in mind is nothing less than a revolution taking place, with him sitting in the front row. Or said differently: the mobile person is the media (and the individual gets mixed up with his mobile). Therefore the mobile (individual and machine) becomes the fulcrum of his communication and his outreach. The mobile is receiver, sender and relay station.

This central role of the mobile in our media world becomes amplified, adds Pierre Bellanger, because “Who knows better what I am doing, what I am watching, what I am listening to, with whom I am talking or where I am, than the machine that carries all these activities?” The media inserts itself in the mobility of the user while at the same time giving him “full control of his exchanges. The modest size of the screen and the keyboard is no limitation: it can connect to whatever other machine, appear there as a virtual support and therefore use the connected machine, including its peripherals, as an extra resource“. The mobile takes control of its surroundings: “A bit like the iPod takes control of a stereo system to which it is connected“. Bellanger concludes: “It is the small terminal taking charge of the big one“.

The “small terminal” is the new screen that comes in the wake of others that mark the history of communication. The first screen in the history of technology was a public one: it was the big cinema screen. The second one was a collective one, but it wasn’t public: it was the television set. The third one, the computer screen, was personal but could be shared. The fourth one, the mobile, is on itself, intimate, not to be shared, and accompanying me wherever I go.

And the evolution isn’t finished yet. A fifth screen is already on the horizon. A screen perhaps without a screen, without contact even, or on the contrary connected through a multitude of extensions. A screen that will highlight the evolution towards more autonomy and more mobility (i.e. the capacity to mobilise our resources, which the English call “empowerment”).

This fifth screen covers a collection of things:

  1. public technological devices (displays, kiosks etc.),
  2. public infrastructure without screens, that enter into a dialogue with our personal terminals that have screens (mobiles, smartphones, iPod and other mp3 readers, audio-video, game consoles…),
  3. or, by extension, with other terminals which are not “enabled” (contactless cards, RFID tags…),
  4. the mobiles themselves, because “the capacity of exploitation contained in the device itself becomes the capacity of a server“, as Bellanger explained.

Now set up as a human cyborg through the mediation of the mobile, the individual enters into a dialogue with tags, that become increasingly pervasive in the city. The urban nomad navigates along the structure of his own information system; in a dialogue with real time and real places; in continuous interaction as well with other nomads.

This media complex integrates the individuals in a moving tissue. The fifth screen marks the arrival of ambient technology, of the Everyware that Adam Greenfield calls it in his book Everyware: The Dawning Age of Ubiquitous Computing (see here and here). This Everyware is the field of development of the fifth screen and the new online service and media perspective of thecity. It is also one of the open topics to be addressed in the Villes 2.0 [Cities 2.0] programme, and a challenge to understand the city of tomorrow. Everyware is a real revolution due the way extends the power of us all (but also of the various operators and of authorities) in the public realm. This is why in the city of tomorrow, the urban is the media.

The “familiarity” one can feel towards a city or a neighbourhood, even while discovering it, is the real stake of the fifth screen. We will rather speak of a “permanent process of familiarisation” in a city where everything changes and moves all the time. Or in the words of Peter Morville, author of Ambient Findability, it is crucial to provide people the tools for their autonomy, their wayfinding and their choices – the author speaks of freedom that is granted to individuals (“empowering individuals with information and choice”). How? The answer to him requires a neologism: findability (which describes “a world in rapid emergence where one can find whoever or whatever, from wherever or whenever”). What does that mean concretely? One goes from the web to the city, and from the link to the place. One googles the city like one googles the Web. “Findability” applies to the existence of signs, reference marks, beacons and other types of information in the city, links as it were to real times and places, that allow us to navigation and to be secure in the city.

The goal of the fifth screen development, as some experiments are already showing, is to make the city familiar, to provide useful information and transactions, to enable a dialogue between citizens, and to allow the population access to participatory information, without forgetting of course some space for the imaginary. The fifth screen is the city. It is the urban as a media. They are waves, labels, signs, screens, traces, … A city augmented with information, information augmented with geolocalisation. One can feel the pulse of the city in real time and one can even participate in its beat, as demonstrated by the projects Real Time Rome and WikiCity.

The fifth screen is the next lever for urban governance. It allows the urbanite to express himself. The urbanite becomes the media in the city, just like the desktop user is in the world of Web 2.0. The fifth screen opens up a space to a wide range of actors that will use these opportunities of dialogue to share information, entertainment, services, and all kinds of offerings.

But if the field is wide open, so is Pandora’s box! The fifth screen can also become a tool for repression, for surveillance and for all types of intrusion. It could be the opposite of the collaborative media of sousveillance (with the system allowing us to see our voyeurs and therefore establishing a balance of reciprocal transparency, as outlined by David Brin in The Transparent Society). The history of the fifth screen will need to be written together by citizens, companies, and regional entities.

Bruno Marzloff

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