putting people first

by experientia
by experientia
14 July 2009

The digital age of rights

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putting people first
by experientia

Bill Thompson
The digitally deprived have rights too, says BBC News columnist Bill Thompson, who is quite upset about a new French law:

“If it is unacceptable to cut people off from the network because their actions are commercially damaging to the record companies, why is it acceptable to offer them poor or no access to broadband and mobile internet just because providing the service is commercially unattractive to ISPs or network operators?

And if we are to be encouraged to think of access to the internet as a fundamental human right, a prerequisite of having freedom of expression, should we not be prosecuting ISPs over the ‘notspots’ in their mobile or wi-fi coverage, the communities with no access to ADSL because of the telephone network was repaired with aluminium instead of copper, or the areas bypassed by the cable providers? “

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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