Nick Hunn, CTO at Onzo, a “smarter than normal” Smart Energy start-up, criticizes the service model of the Nest thermostat:
“A basic programmable thermostat in the US costs under $20, not the $250 price tag of the Nest. As such, Nest appeals to those who like buying technology and form rather than function – it’s no surprise that it sells as an accessory in Apple Stores in the US. It has all of the glamour and pizzazz of Apple products, but with a worrying limitation – it is just hardware – there’s no service model. In other words, it’s a bit like an iPhone without an App Store.” […]
“[Also] this new generation of connected wireless thermostats has an Achilles’ heel – they need someone to support the web service for their life, which may be ten to twenty years, and I can’t see where that’s been factored in.” […]
“This is an issue with every new connected device that comes to market – who will keep the servers running? It’s not so much of a problem for fast moving consumer products, which will get replaced regularly. But it is very big problem for home infrastructure products like smart thermostats.”
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Invitation: sharing session, Singapore, 30 March 2015 What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]