As a result, the world continues to be filled with poorly designed products, doomed to either gather dust in a bottom drawer or be returned to the store.
But manufacturers are beginning to see the importance of simplifying their products.
In 2004, Philips Electronics introduced its “Sense and Simplicity” program to make its products more customer friendly. Philips found many devices had functions that consumers had difficulty installing or did not use.
Today, Philips has released or is developing a number of products that reflect its new approach.