The idea of the SMARTiP project is to take the experience developed by a wide range of existing user-driven, open innovation initiatives in Europe, particularly those developed through Living Labs, and to apply this experience to the challenge of transforming public services by empowering ‘smart citizens’ who are able to use and co-produce innovative Internet-enabled services within emerging ‘smart’ cities. The aim is to enable to adoption of open platforms for the co-production of citizen-centric Internet-enabled services in five test-bed sites, Manchester, Gent, Cologne, Bologna and Oulu. The objective is to enhance the ability of the cities to grow and sustain a ‘smart city’ ecosystem which can support new opportunities emerging for a dynamic co-production process resulting in more inclusive, higher quality and efficient public services which can then be made replicable and scalable for cross-border deployment on a larger scale.
This will focus on a series of pilot projects, as outlined ‘Technical Pilots’, covering three thematic areas:Smart engagement; Smart environments; and Smart mobility.
The pilots aim to act as a catalyst to stimulate citizen engagement in becoming active generators of content and applications development, as well as being more informed and involved users of the developing Internet-enabled services in ‘smart’ cities. ‘Smart cities’ require ‘smart citizens’ if they are to be truly inclusive, innovative and sustainable. The promise of the information society, to create new ways of empowering people to play a fuller and more equal role in emerging governance systems through their access to dynamic Internet-enabled services, is also proving to be its biggest challenge, as not everyone is getting equal access to the skills and opportunities that are supposed to be there.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]
Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]
An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]