Singapore Management University
Jonathan Hopfner writes in Managing Information Systems (MIS) how Singapore Management University used the opportunity of an impeding move to a new city-centre campus as a chance to design all the IT infrastructure around the user.

With providing an “interactive, participative and technologically-enabled learning experience” at the heart of the university’s philosophy, SMU’s Office of Communications and IT wanted “pedagogy [to] drive the classroom design, including the technology, not the other way around.”

The IT office went on a study tour “to find out how some of the top universities in the United States put the latest equipment and software to use”. This allowed them to draw up tentative classroom designs, which were evaluated by special interest groups of professors of all the SMU Schools.

Then they created a prototype, “an experimental teaching facility, where design ideas could be tested and put through their paces”.

The article also describes some of the innovative technological solutions that came out of this user-driven design process.

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