putting people first

by experientia
by experientia
12 December 2012

Service design for innovative banking

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putting people first
by experientia

Chris Brooker recently ran the Service Design for Innovative Banking workshop at the World Usability Day conference in Silesia, Poland, during which he explored how service design techniques can produce unique service ideas for the rapidly evolving banking sector.

Brooker has now summarized the content of the workshop and some innovative new financial services.

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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