Include_2005
As companies seek a better understanding of their customers, designers explore more user-centred methods and educators introduce social issues into the curriculum, the time is right for inclusive design.

That was the encouraging message to emerge from the third Include conference held at the Royal College of Art, 5-8 April 2005, which was attended by 170 delegates from 19 different countries (up from 14 in 2003).

In paper sessions, poster presentations, workshops, panel discussions and design stories, the mood was clear: business, the design profession and academia are all gearing up to create a more inclusive future in which empathy with users of all ages and abilities holds the key to commercial success and social equity.

Proceedings website
Download proceedings (pdf, 1.1 mb, 132 pages)

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