A few days into the brouhaha about Nokia-Siemens Networks equipment being used for surveillance in Iran, Nokia user researcher Jan Chipchase reflects on the controversy, and delves into the subject of privacy.
“In the past few years our research into how people communicate, how they capture and share experiences has repeatedly touched on issues around privacy, security and trust.”
Jan then continues in sharing with us “10 relatively modest insights drawn from studies of mainstream users around the world”. They confront us with some broader issues, raise many questions, and are a strongly recommended read.