putting people first

by experientia
by experientia
25 June 2009

Practices around privacy (and Nokia)

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putting people first
by experientia

Tehran
A few days into the brouhaha about Nokia-Siemens Networks equipment being used for surveillance in Iran, Nokia user researcher Jan Chipchase reflects on the controversy, and delves into the subject of privacy.

“In the past few years our research into how people communicate, how they capture and share experiences has repeatedly touched on issues around privacy, security and trust.”

Jan then continues in sharing with us “10 relatively modest insights drawn from studies of mainstream users around the world”. They confront us with some broader issues, raise many questions, and are a strongly recommended read.

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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