Peter Merholz, a UX thinker and practitioner whom I have always held in high esteem, has written a well thought through blog post on reframing UX design.
The two central paragraph in his discourse are these ones:
“UX Designer is not a workflows-and-wireframes role. It’s a leadership role (though not necessarily a management role). It is a systems role — UX brings humanity to systems design and engineering. UX is a fundamentally synthetic role, not just coordinating these distinct activities, but helping realize a whole that is greater than the sum of the parts. And while a UX Designer uses design approaches, they are not for typical design outcomes.” […]
“Most people calling themselves “UX Designers” are not. They are interaction designers and information architects. These are perfectly laudable practices in their own right, but if “UX Design” is going to contribute meaningfully in this connected world, it can no longer be bound up in the constituent disciplines from which it emerged, but instead must embrace a new mandate to ensure the delivery of great user experiences regardless of where those experiences take place.”
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Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]