The ever prolific but equally mysterious (who is behind this?) blog Managing Innovative Thinking + Design, published yesterday a series of links to pdf downloads about personas.

“Scenarios are a natural element of Persona-based design and development. In Carroll’s words, a scenario is a story with a setting, agents, or actors who have goals or objectives, and a plot or sequence of actions and events. Given that scenarios have “actors” and Personas come with scenarios, the distinction is in which comes first, which takes precedence. Actors or agents in scenario-based design are typically not defined fully enough to promote generative engagement.”