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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

2 November 2008
Internetting every thing, everywhere, all the time

In a long article today, CNN explores the Internet of Things and to some of the thinkers on the topic, including Vint Cerf and Bruce Sterling. It’s called “The Internet of Things” — at least for now. It refers to an imminent world where physical objects and beings, as well as virtual data and environments, […]

21 October 2008
Science fiction and HCI/interaction design

Nicolas Nova has posted some quick pointers about the relationships between science-fiction and HCI/interaction design on his blog: Human Computer Interaction in Science Fiction Movies by Michael Schmitz surveys the different kind of interaction design sci-fi movies envisioned during the past decade. It also interestingly describes how the film technicians made prototype possible and legible. […]

4 October 2008
The Internet of Things by Rob van Kranenburg

The Internet of Things. A critique of ambient technology and the all-seeing network of RFID by Rob van Kranenburg Network Notebook #2, September 2008 Report prepared by Rob van Kranenburg for the Institute of Network Cultures with contributions by Sean Dodson The Internet of Things is a critique of ambient technology and the all-seeing network […]

1 October 2008
LIFT Asia 08 vides online

The first LIFT Asia 08 are online. My favourites: Mobiles and the urban poor – Bruce Sterling Bruce Sterling’s talk at LIFT Asia, about how the poor are moving to cities, using mobile technologies to access services like payment, was impressive. But what made it simply brilliant was his discussion on how the future collapse […]

30 September 2008
Toward a European Internet-of-Things

Europe could take the lead in the next generation of the Internet. In a document entitled “EU Communication on Future Networks and the Internet”, the European Commission has outlined the main steps that Europe has to take to respond to the next wave of the Information Revolution that will intensify in the coming years due […]

27 September 2008
Experientia’s Jan-Christoph Zoels at Picnic /3

Experientia’s senior partner Jan-Christoph Zoels was this week at the Picnic conference in Amsterdam, and has been providing regular reports. Here is his third one, covering the Thursday afternoon sessions: Making Love is Eskil Steenberg (Quel Solaar)’s take on a multi-player story adventure. Imagine seeing your favourite game inside a steam sauna. Beautifully rendered images […]

9 July 2008
Polite, pertinent and… pretty

“Polite, pertinent and… pretty: designing for the new wave of personal informatics” was the title of a talk given by Matt Jones (Dopplr) and Tom Coates (Yahoo! Brickhouse) at the recent Web 2.0 Expo in San Francisco. Summarising their talk is not an easy thing to do, but I will give it a try. In […]

1 July 2008
Frontiers of Interaction

Today I attended the Frontiers of Interaction IV conference in Turin, Italy, which — with some kind input from Bruce Sterling — has now reached quite an international level. Speakers today were Jeffrey Schnapp (Stanford Humanities Lab – via video), Ashley Benigno (Global 3G Handset and Application Group at Hutchison Whampoa Limited), Nicolas Nova (LIFT […]

13 April 2008
Videos online of Share Festival 2008 conferences

All videos of the conferences at the Bruce Sterling curated Share Festival that recently took place in Turin, Italy, are now online. Aside from Bruce Sterling, exhilarating discussants were Massimo Banzi, Julian Bleecker, Donald Norman and Marcos Novak, to name just a few. Manufacturing: From Digital to Digifab – Bruce Sterling, Share Festival guest curator, […]

12 April 2008
Julian Bleecker joins Nokia’s Design Strategic Projects Studio

Julian Bleecker has decided to join Nokia’s Design Strategic Projects Studio. Julian and (LIFT conference‘s) Nicolas Nova are the co-founders of the Near Future Laboratory where client work focuses on developing emerging and conceptual design-technology for new interactive experiences. Jan Chipchase and Duncan Burns are his colleagues in the studio. In a long post on […]

10 April 2008
Videos online of Potsdam interaction design conference

Last year’s conference “Innovation Forum Interaction Design” focused on all aspects of interface and interaction design: mobile telephone and media interfaces, problem solutions and product visions, web pages and virtual worlds, art and commerce, business and science. Speakers included Gillian Crampton Smith, Anthony Dunne, Tim Edler, Frank Jacob, Gesche Joost, Bernard Kerr, Patrick Kochlik, Kristjan […]

31 March 2008
Beyond blogs: the conversation has moved into the flow

Stowe Boyd, an internationally recognised authority on social applications and their impact on business, media, and society, published today an interesting reflection on the fact that conversation online has moved away from the blogs that once seemed the nexus: “Basically, conversation is moving from a very static and slow form of conversation — the comments […]

27 February 2008
Donald Norman in Torino, Italy on 15 March

Donald Norman is probably one of the most prominent guests at the upcoming Piemonte Share Festival, curated by Bruce Sterling. Norman will be part of a panel on Saturday afternoon 15 March entitled “Manufacturing Future Designs”. The many conferences of the festival are delving into all kinds of variations of the overall “manufacturing” theme: Manufacturing […]

8 February 2008
LIFT videos online

The LIFT conference started on Wednesday and unfortunately I could not attend due to work pressures (our partner Jan-Christoph Zoels is there though). But there is a solution: fifteen presentations can already be viewed online. Check out Genevieve Bell (Intel), Paul Dourish (UC-Irvine), Bruce Sterling and Younghee Yung (Nokia) to name just a few, or […]

4 January 2008
Scientist: ‘Hybrid’ computers will meld living brains with technology

For sure Ray Kurzweil (author of The Singularity is Near: When Humans Transcend Biology) and Bruce Sterling (who coined the term “Biot” – an entity which is both object and person – in his book Shaping Things) will enjoy this: A scientist who successfully connected a moth’s brain to a robot predicts that in 10 […]

15 December 2007
Handmade 2.0

Rob Walker of the New York Times Magazine asks what so many crochet-hook-wielding, papermaking, silversmithing handicrafters are doing online and tries to prove that the future of shopping — and of work — is all about the past. The article is mostly a profile of Etsy, a company that hosts an online shopping bazaar for […]

15 December 2007
Nova, Italy’s engaging innovation supplement

The weekly Nova supplement of Italy’s business newspaper Il Sole 24 Ore is by far the most valuable innovation, science and technology forum in this country: serious and thorough, fresh and engaging, up-to-date and challenging. Some of its writers like Luca Chittaro are also particularly well versed in topics like usability, experience design, and interaction […]

23 November 2007
The DIY Future: what happens when everyone is a designer?

Last week Joe Lamantia, a New York-based user experience and information architecture consultant, gave the closing talk at the Italian IA Summit in Trento, entitled “The DIY Future: what happens when everyone is a designer?”. In his seemingly very interesting presentation, he talks about integrated experiences, the need for permeability, and conflict as the missing […]

12 November 2007
Book: ‘Processing’ — and the design critics rave

Processing is an open-source programming language that can be used by students, artists, designers, architects, researchers, and anyone who wants to program images, animation, and interactivity. There were many people involved in making Processing to what it is now, but at is origins were two people – Casey Reas and Ben Fry. Casey and I […]

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