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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

15 May 2007
Improving the lives of those with dementia and their carers through design
19 April 2007
Torino 2008 World Design Capital launches Torino GEODESIGN

Yesterday I went to a press conference by Torino 2008 World Design Capital at the Milan Design Fair which presented TORINO GEODESIGN. TORINO GEODESIGN (described in more detail in this Core77 article) is an international competition which will bring designers from all over the world to collaborate with communities and businesses in Piedmont. It will […]

11 March 2007
Doors of Perception taking on the global food crisis [Business Week]

Diane Brady of Business Week reports on The Doors of Perception conference in Delhi which focuses on applying design thinking to modern challenges in food, water and waste. “John Thackara is doggedly pragmatic. The British design guru likes nothing more than to get designers, agitators, and average folks in a room together to hash out […]

23 January 2007
Innovation and the prosperity of nations [Core77]

“At the recent Competitiveness Summit, the connections between business and innovation were made starkly clear,” writes Nico Macdonald in a Core77 article. In November 2005 the UK Treasury published the Cox Review of Creativity in Business, addressing “a question that is vital to the UK’s long-term economic success—namely, how to exploit the nation’s creative skills […]

18 October 2006
EU project to make the smart home more user-friendly
5 October 2006
Book: Designing Interactions by Bill Moggridge
9 September 2006
Where to study experience design?
9 August 2006
The Journey to the Interface: how public service design can connect users to reform
6 July 2006
More information on Dott, the UK regional design initiative

Dott is a ten year programme of design innovation, initiated by the Design Council, that will take place every two years in a different region or nation across the UK. The programme encourages the innovative use of design as contribution to economic, cultural and social success of the UK and will provide the opportunity for […]

27 April 2006
Samsung’s DigitAll magazine devoted to design
17 January 2006
“Experientia interviews…”: a new interview series on user experience and innovation

Experientia, the international experience design consultancy (that is also responsible for this blog), launches today “Experientia interviews…”, a series of dialogues with leading professionals on the topic of user experience, user-centred design, design strategy and innovation. The inaugural interview is with Richard Eisermann (pictured here), Director of Design and Innovation at the UK Design Council. […]

12 January 2006
Recent Design Council publications

This morning I interviewed Richard Eisermann, Director of Design & Innovation at the UK Design Council, and you will read more about that soon. He pointed me to a number of interesting Design Council publications. They are all available for download: Futureproofed: A look at why the UK needs design and a report on the […]

5 January 2006
Creativity and design as tools for regional innovation

  Here are some links for those interested in the role of creativity and design as tools for innovation, especially in the context of regional development. Creative London: realising the economic potential of London’s creative industries London’s mayor commission on the creative industries focuses on four themes: nurturing and commodifying creativity, developing Production Chains, management […]

2 January 2006
The experience of everyday things

On January 12 the symposium ‘The Experience of Everyday Things’ will explore how the human sciences can inspire, feed and provoke designers. Four speakers operating in the field between the human sciences and design – Donald Norman, Josephine Green, Henk Janssen (Indes) and Paul Hekkert (IO) – will provide position statements in engaging presentations. The […]

29 December 2005
Video games as substitute play environments for children

A long essay by Henry Jenkins explores the cultural geography of video game spaces, one which uses traditional children’s play and children’s literature as points of comparison to the digital worlds contemporary children inhabit. Specifically, it examines the “fit” between video games and traditional boy culture and reviews several different models for creating virtual play […]

20 December 2005
Renewing Britain’s legacy of innovation [Business Week]

Business Week comments on the recent Cox Review of Creativity in Business (see also my previous post) and publishes excerpts of an interview with the author Sir George Cox. According to the magazine, the report’s findings are worrying. “Far from reassuring Britain that its creative edge is well-honed and immune to the global competition, Sir […]

28 November 2005
Design Council launches DOTT, a £50m regional design initative

The UK Design Council launched today Design of the time (DOTT, in short), a £50 million, ten-year initiative to re-design the UK that begins in North East England in 2007. DOTT, which is lead by John Thackara, gives the UK public the chance to help design the places where they live, work and play. It […]

27 November 2005
Politics of the drawing board [The Observer]

  A very insightful story by Geraldine Bedell in today’s Observer explores the latest thinking on the role of design as a means to develop solutions to services, business models and social issues, and the controversy this has generated in the UK. Yet she argues, “we could all benefit from this new thinking.” As an […]

21 September 2005
Users as designers of public services

Demos, the British think tank for everyday democracy and the publisher of The Greenhouse weblog, organises a series of monthly discussions about innovation and future leadership in education and public services, called Open Secrets. Tellingly, the latest discussion, which was lead by John Thackara, focused on the questions of how public service professionals can act […]

5 September 2005
Smart Internet 2010

  “Smart Internet 2010″ was an 18-month project conducted by Australia’s technology research consortium, the Smart Internet Technology CRC, to examine what the internet might evolve into by 2010 and the implications for end-users. The report was spearheaded by leading Australian scholar Trevor Barr, Alex Burns and Darren Sharp. It uses a schools of thought […]

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