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Putting People First

Daily insights on user experience, experience design and people-centred innovation
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Search results for 'kolko'
12 December 2007

“Designing in hostile territory”

Interactions Magazine
Interactions Magazine seems to be heading into an exciting direction under its new editors-in-chief Richard Anderson and Jon Kolko. The new byline (“experience – people – technology”) is already a mission statement in itself, especially since the magazine is published by ACM, which stands for “Association for Computing Machinery”.

In the very first issue that they are responsible for, they will be publishing an article with some of their thoughts about the relationship between the CONNECTING 07 World Design Congress in San Francisco – and Roger Martin‘s contribution there in particular – and the contents of the first issue

On his blog Richard extends that reflection, with a focus on Roger Martin and his articles [Roger has been frequently featured in this blog], on the contribution by Secil Watson, Senior VP Internet Channel Strategy at Wells Fargo and one of the other authors featured in the January+February 2008 issue of interactions, and on some related work, particularly that of Claudia Kotchka, VP of Design Innovation & Strategy at P&G.

The blog story is all about moving user-centred design and an experience focus out of the hands of the specialists and into the embracing arms of “product managers, engineers, and servicing staff”, thereby creating a “design thinking” organisation.

“During a presentation at Stanford University this past spring, [Kotchka] described the P&G journey to achieve such change as progressing through three phases.

  • Phase 1, “Discipline of Design,” was a phase during which design was focused largely on aesthetics as other disciplines tried to figure out what to do with designers that were added to the organization.
  • Phase 2, “Practice of Design,” was a phase during which designers realized they couldn’t achieve success effectively alone and needed to collaborate with people in other disciplines; among steps taken to help achieve this collaboration: a “mentoring up program” to enable managers to “see what designers see,” and an effort to teach designers the language of business.
  • Phase 3, “Design Strategy,” moved on to infusing design innovation into business strategy via, in part, teaching design thinking to business leaders.”

Read full story

4 September 2007

People regularly featured on this blog

In alphabetical order:

A
Marko Ahtisaari
Ken Anderson

B
Nik Baerten
Genevieve Bell
Chris Bernard
Tim Berners-Lee
Ralf Beuker
Nina Boesch
Danah Boyd
Stefana Broadbent
Tyler Brûlé
Bill Buxton

C
Jan Chipchase
Hilary Cottam
Mihaly Csikszentmihalyi
Alistair Curtis

D
Uday Dandavate
Liz Danzico
Regine Debatty
Paul Dourish

E
Jyri Engeström
Richard Eisermann

G
Jesse James Garrett
Fabien Girardin
Anand Giridharadas
Bruno Giussani
Adam Greenfield

H
Laurent Haug

I
Mizuko Ito

J
Bob Jacobson
Matt Jones

K
Jonathan Kestenbaum
Anne Kirah
Dirk Knemeyer
Jon Kolko
Mike Kuniavsky

L
Loïc Lemeur
Dan Lockton
Victor Lombardi

M
Nico Macdonald
John Maeda
Ranjit Makkuni
Ezio Manzini
Roger Martin
Stefano Marzano
Simona Maschi
Bruce Mau
Grant McCracken
Jess McMullin
Peter Merholz
Crysta Metcalf
Bill Moggridge
Peter Morville
Ulla-Maaria Mutanen

N
Jakob Nielsen
Donald Norman
Nicolas Nova
Bruce Nussbaum

P
Steve Portigal

R
Carlo Ratti
Howard Rheingold
Louis Rosenfeld
Stephen Rustow

S
Dan Saffer
Nathan Shedroff
Jared Spool
Yaniv Steiner
Bruce Sterling

T
John Thackara

V
Marco van Hout
Rob van Kranenburg
Mark Vanderbeeken
Joannes Vandermeulen
Jeffrey Veen
Timo Veikkola
Michele Visciola
Eric von Hippel

W
Tricia Wang
Luke Wroblewski

Z
Paola Zini
Jan-Christoph Zoels