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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

6 January 2008
Interactions Magazine relaunched

A few weeks ago, I announced the new direction taken by Interactions Magazine under its new editors-in-chief Richard Anderson and Jon Kolko, and now the first issue is out. The content looks very exciting indeed and the editors-in-chief have done a great job at getting some of the best people in the field to contribute. […]

4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

13 April 2007
The revolution will be televised and then switched off
28 February 2007
Nathan Shedroff on making meaning [Core77]
12 June 2006
The ethnography of marketing [Business Week]

The new core competency is ethnography. Companies use it to gain insights into the culture and behavior of their customers. But the demands of business are different from those of an anthropologist doing field research. The most obvious is speed. Where anthropologists may take years to do one study, businesses need results in weeks. The […]

30 November 2005
New Core77 discussion forum on design and innovation

The industrial design site Core77 just launched a new discussion board forum on design and innovation, moderated by Steve Portigal. The site also hosts a great many other discussion forums, including those on design research and on interaction design. In short, a wealth of material to check out. Unfortunately none of them seem to have […]

30 November 2005
Virtual anthropology

The latest issue of trendwatching.com talks about virtual anthropology. “As consumers around the world pro-actively post, stream if not lead parts of their lives online, you (or your trend team) can now vicariously ‘live’ amongst them, at home, at work, out on the streets. From reading minute-by-minute online diaries or watching live webcam feeds, to […]

28 October 2005
Shopping for innovation

What you need to know before hiring a design firm Steve Portigal and Niti Bhan write about what you need to consider when bringing on strategic design services and hiring a design firm and focus on three key issues: The Problem (defining your needs), the People (who the players are), and the Partnership (the nature […]

2 August 2005
DUX2005 conference in San Francisco

ACM SIGCHI, ACM SIGGRAPH and AIGA are co-organising the 2005 edition of the Designing for User eXperience conference (DUX2005), focused on how the needs and goals of both users and businesses can be met through design. The conference will take place at Fort Mason Center in San Francisco, CA, November 3-5, 2005. The three-day conference […]

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