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merholz
Daily insights on user experience, experience
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merholz

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

5 February 2008
Book: Subject to Change

Subject To Change: Creating Great Products & Services for an Uncertain WorldAdaptive Path on Design By Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba First Edition February 2008 (est.) Paperback, 184 pages O’Reilly Media, Inc To achieve success in today’s ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the […]

18 September 2007
Principles and practices for successful experience design
4 September 2007
People regularly featured on this blog

In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]

15 February 2007
Adaptive Path president takes aim at Jakob Nielsen
7 February 2007
Brands are inside-out, user experience is outside-in
31 December 2006
UK Design Council on user-centred design and experience design
13 September 2006
IDEA 2006 conference on designing complex information spaces
12 January 2006
An anthropologist at an architecture firm

I have always been convinced that the traditional research approach as applied in architectural practices is conceptually closer to user experience research than that found in most other contexts. Peter Merholz just alerted me to MKThink, an architecture firm which apparently has a resident anthropologist, who is getting the firm to move beyond standard architectural […]

7 November 2005
User interfaces for physical spaces

A couple of months ago I posted about a very exciting experience design case study by Marc Rettig and MAYA Design on work done for the Carnegie Library of Pittsburgh. On Monday 12 December the Information Architecture Institute organises a workshop entitled “User Interfaces for Physical Spaces“, where you can learn all about how, in […]

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