We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]
Subject To Change: Creating Great Products & Services for an Uncertain WorldAdaptive Path on Design By Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba First Edition February 2008 (est.) Paperback, 184 pages O’Reilly Media, Inc To achieve success in today’s ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the […]
In alphabetical order: A Marko Ahtisaari Ken Anderson B Nik Baerten Genevieve Bell Chris Bernard Tim Berners-Lee Ralf Beuker Nina Boesch Danah Boyd Stefana Broadbent Tyler Brûlé Bill Buxton C Jan Chipchase Hilary Cottam Mihaly Csikszentmihalyi Alistair Curtis D Uday Dandavate Liz Danzico Regine Debatty Paul Dourish E Jyri Engeström Richard Eisermann G Jesse James […]
I have always been convinced that the traditional research approach as applied in architectural practices is conceptually closer to user experience research than that found in most other contexts. Peter Merholz just alerted me to MKThink, an architecture firm which apparently has a resident anthropologist, who is getting the firm to move beyond standard architectural […]
A couple of months ago I posted about a very exciting experience design case study by Marc Rettig and MAYA Design on work done for the Carnegie Library of Pittsburgh. On Monday 12 December the Information Architecture Institute organises a workshop entitled “User Interfaces for Physical Spaces“, where you can learn all about how, in […]