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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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kolko

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

26 April 2010
Interactions Magazine – May/June 2010 issue

The latest issue of Interactions Magazine is about the spread of design into new areas, write editor Jon Kolko: “The process of design is spreading into new areas of society and business, and as it does, our work gets more complicated and more rewarding. From the details of our interfaces to the focus of our […]

11 April 2010
Interactions Magazine – March/April 2010 issue

The latest issue of Interactions Magazine is about a new intellectualism of design, write co-editors Richard Anderson and Jon Kolko: one that embraces discourse, dialogue, systems thinking, and the larger role of designers in shaping culture. Here are the articles available for free online: interactions: exploring aspects of design thinking Richard Anderson, Jon Kolko Popular […]

1 March 2010
Interaction’10 videos online

Many videos of the Interaction10 conference are now online. Here are the one of the speakers mentioned in the recent review by Experientia partner Jan-Christoph Zoels. Paola Antonelli – Talk to Me Whether openly and actively, or in subtle, subliminal ways, things talk to us, and designers write the initial script that will let us […]

14 February 2010
Conversations in a weekend village — Interaction10 impressions

Written by Experientia partner Jan-Christoph Zoels. Interaction10 is over. Four days of presentations, workshops, games, installations stimulated vivid exchanges of ideas and reflections on the changing landscape of interaction design. Hosted in beautiful downtown Savannah by the international Interaction Design Association and Savannah College of Art and Design (SCAD), the conference set the stage for […]

10 February 2010
Reflecting on the Interaction10 conference

Both Jon Kolko (frog design) and Rob Tannen (Bresslergroup) reflect on their experience at the Interaction10 conference that took place last weekend in Savannah, Georgia. Jon’s thoughtful analysis starts with a reflection on why he thinks the profession of Interaction Design reaching a critical divide. “The divide seems to break down around two forces of […]

6 February 2010
Live at Interaction’10: day 1

Niklas Wolkert & Brad Nunnally report on Johnnyy Holland on the first day of the Interaction10 conference in Savannah, Georgia. “If one thing had to describe the overall theme of the first day it would be the importance of providing meaning in the work that we do. Below are recaps of the opening and closing […]

4 January 2010
Latest issue of Interactions Magazine now available

The January-February edition of Interactions Magazine — exploring the evolving nature of experiences, people and technology — is online and some articles are available without subscription. interactions: information, physicality, co-ownership, and culture Richard Anderson, Jon Kolko From tangible computing, to societal problem solving, to the trials and tribulations of user reserach – this issue explores […]

1 December 2009
Our misguided focus on brand and user experience

If there is a future for designers and marketers in big business, it lies not in brand, nor in “UX”, nor in any colorful way of framing total control over a consumer, such as “brand equity”, “brand loyalty”, the “end to end customer journey”, or “experience ownership”. It lies instead in encouraging behavioral change and […]

30 October 2009
Nov-Dec 2009 edition of Interactions magazine online

The November-December edition of Interactions Magazine is online and some articles are available without subscription. Unfortunately, the main menu page doesn’t say which articles are publicly available (although without images) and which aren’t (what about ‘affordances’ in web design?), so I have selected the six that are: interactions: social, authentic, and interdisciplinary Jon Kolko Catalyzing […]

2 July 2009
July-August issue of Interactions magazine is out

The July-August issue of Interactions magazine is out and more and more content is publicly available online (thank goodness): Editorial: Interactions: Time, Culture, and Behavior Jon Kolko Over the past 10 issues, interactions has, with a great deal of conscious repetition, investigated themes of global influence, sustainability, temporal aesthetics, behavior change, and the design for […]

6 May 2009
Most Interaction09 conference videos now online

Most of the videos of the Interaction09 conference, that took place this February in Vancouver, Canada, are now available online (see also here). Here is a personal selection: Kars Alfrink: Play in social and tangible interactions Many of the interactions seen in tangible and social computing are essentially playful. Play can take on many forms, […]

29 December 2008
interactions magazine: time for some change

The January-February 2009 issue of Interactions Magazine has just been launched, which in itself is a celebration of the fantastic transformation of the magazine under the careful stewardship of Jon Kolko and Richard Anderson, now one year ago. This transformation is never complete of course. With a wink to a recent political campaign, it’s also […]

11 November 2008
Two UX magazines for subscribers only

Two user experience magazines landed on my desk this week. They are available only to subscribers, both in print and online. But subscriptions are relatively cheap. User Experience is the quarterly magazine of the Usability Professionals’ Association (membership is a modest 100 USD) and its latest issue is devoted to usability in transportation. Here are […]

31 August 2008
The debate on open access to Interactions Magazine

The September-October issue of Interactions Magazine has been published and is now shipping to all members of ACM’s Special Interest Group on Computer-Human Interaction (SIGCHI). The rest of us can access some limited content online (three articles in the current issue). Now that Interactions has become a highly valuable UX resource, thanks to the strong […]

20 June 2008
Bridging communities via interactions

Richard Anderson reports on a discussion session that Elizabeth Churchill and Experientia partner Mark Vanderbeeken participated in, held at the recent CHI conference in Florence, Italy, that dealt with the role of interactions magazine in bridging communities – “something essential for “user experience” to play the role it should be playing in business”. “Jon Kolko […]

12 May 2008
May/June edition of Interactions Magazine

The May/June issue of Interactions Magazine just came out and some of the content is available online (and more will follow soon). The issue is all about “colliding worlds” with “interactions disciplines” becoming “more appropriately integrated into other creative disciplines (e.g. architecture and music), into business, and into the new business models that will shape […]

3 May 2008
Reviewing the CHI 2008 conference

A few weeks ago I attended the CHI conference in Florence, Italy. I was only there for a day and a half, and this being my first CHI conference, I am not in a position to give it a solid review. One thing that stands out of course is that it has a strong academic […]

18 January 2008
Interactions Magazine – first impressions

This morning I received a print copy of Interactions Magazine with the mail. Wow. It looks, feels, and reads exactly like a magazine for our profession should be. Why did no one think of this before? It contains a lot of in-depth articles by people I respect or others I am curious about. It is […]

6 January 2008
Interactions Magazine relaunched

A few weeks ago, I announced the new direction taken by Interactions Magazine under its new editors-in-chief Richard Anderson and Jon Kolko, and now the first issue is out. The content looks very exciting indeed and the editors-in-chief have done a great job at getting some of the best people in the field to contribute. […]

6 January 2008
Life lessons from consulting to academia, and back again

Jon Kolko, an interaction design specialist, went from consulting (2000-2002) to academia (Savannah College of Art & Design, 2002-2007) and then back to consulting (frog design, 2007-). So what has he learned from these transitions? Well, not what you’d think. Here’s a taste: “While teaching, I emphasized cohesive process and strong documentation because I saw […]

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