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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
6 October 2009
Charles Leadbeater and Tim Berners-Lee on the digital revolution

Digital Revolution (working title) is an open source documentary, due for transmission on BBC Two in 2010, that will take stock of 20 years of change brought about by the World Wide Web. The BBC intends to tell the story of the web in four one-hour programmes. Programme one — Power on the web — […]

2 July 2009
July-August issue of Interactions magazine is out

The July-August issue of Interactions magazine is out and more and more content is publicly available online (thank goodness): Editorial: Interactions: Time, Culture, and Behavior Jon Kolko Over the past 10 issues, interactions has, with a great deal of conscious repetition, investigated themes of global influence, sustainability, temporal aesthetics, behavior change, and the design for […]

11 June 2009
“Singing the body electric” by Fabio Sergio and other talks at Frontiers of Interaction

Fabio Sergio, a design and user experience strategist, creative director at frog design, and former associate professor at Interaction Design Institute Ivrea, was one of the speakers at the Frontiers of Interaction conference that took place on Tuesday in Rome, Italy. “Given the themes of the conference and who else was speaking I decided to […]

20 March 2009
Tish Shute interviews Mike Kuniavsky on things as services

Tish Shute’s UgoTrade website is quickly becoming one of the prime sites in the field. In the last months she interviewed Andy Stanford-Clark (IBM Master Inventor), Robert Rice (CEO of Neogence), Usman Haque (architect and director of Haque Design + Research and founder of Pachube), Adam Greenfield (Nokia’s head of design direction for service and […]

31 January 2009
35 Picnic conference videos

On Vimeo you can find no less than 35 videos of the Picnic conference. They are great. My personal favourites (quite a few): Jim Stolze: The virtual happiness project “Virtual Happiness” is a research project that aims to provide insights on the relationship between internet usage and happiness. – Jim Stolze specializes in new thinking […]

29 January 2009
Pachube: connecting environments, patching the planet

Pachube is a web service that enables you to connect, tag and share real time sensor data from objects, devices, buildings and environments around the world. The key aim is to facilitate interaction between remote environments, both physical and virtual. Apart from enabling direct connections between any two environments, it can also be used to […]

9 December 2008
The Situated Technologies project

A year ago I wrote about Adam Greenfield’s pamphlet Urban computing and its discontents. Adam’s pamphlet was the firsts in a nine-part series that aims to explore the implications of ubiquitous computing for architecture and urbanism: How are our experience of the city and the choices we make in it affected by mobile communications, pervasive […]

1 October 2008
LIFT Asia 08 vides online

The first LIFT Asia 08 are online. My favourites: Mobiles and the urban poor – Bruce Sterling Bruce Sterling’s talk at LIFT Asia, about how the poor are moving to cities, using mobile technologies to access services like payment, was impressive. But what made it simply brilliant was his discussion on how the future collapse […]

29 September 2008
Thoughts on the Euro Information Architecture Summit 2008

Victor Lombardi was at the Euro IA Summit in Amsterdam, and reports on it on his blog Noise Between Stations. The article reviews presentations by Adam Greenfield (Head of Design Direction, Nokia and keynote speaker), Ruud Ruissaard (Informaat), Chris Fahey (Behavior), Eric Reiss, James Kalbach (Lexis-Nexis), Joe Lamantia (Media Catalyst), Peter Van Dijck and John […]

29 September 2008
On re-posting negative articles

A few days ago, I reposted excerpts from a rather negative piece on Adam Greenfield. Posting such articles is always a difficult call to make, and I am the first to admit that I don’t always make it right. Putting People First is a blog with news about what is happening in the field, and […]

27 September 2008
Experientia’s Jan-Christoph Zoels at Picnic /3

Experientia’s senior partner Jan-Christoph Zoels was this week at the Picnic conference in Amsterdam, and has been providing regular reports. Here is his third one, covering the Thursday afternoon sessions: Making Love is Eskil Steenberg (Quel Solaar)’s take on a multi-player story adventure. Imagine seeing your favourite game inside a steam sauna. Beautifully rendered images […]

8 September 2008
Nokia presentations at LIFT 08

Two of the three Nokia presentations at the LIFT Asia conference are now online. Raphael Grignani (Nokia Design, USA) talked about how Nokia Design addresses environmental and social issues including recycling, energy and making the benefits of mobile technology available to more people, as exemplified by the Homegrown project. Presentation (with audio) Jan Chipchase (Nokia, […]

5 September 2008
The techno-mobile life in our networked cities

Nicolas Nova and Bruno Giussani have been blogging two of the LIFT Asia conference sessions that took place in Seoul today. Session: Networked city The new digital layers provided by ICTs are transforming contemporary urban environments. What does that mean for its inhabitants? What changes can we expect? How will ubiquitous computing influence the way […]

25 August 2008
The song of context

Adam Greenfield has written a truly excellent post — in fact more like a short essay — on the difference between location and context, calling the first one positivist and the second one phenomenological. “But it [the positivist tradition] stands in stark contrast to the phenomenological take on things, which is premised on the instability […]

24 August 2008
Draping the city in data and dodging augmented urban spam

Russell Davies is concerned that “we’ll end up blundering into cities plastered with the equivalent of flash banners and microsites.” “Technologists are busying themselves turning buildings into displays, or at least draping them with informatics (whether physically or via various forms of augmented reality.) It’s all really exciting, thoughtful, stuff with tons of thrilling prototypes […]

24 August 2008
Cities are all about difficulty

The PICNIC conference website has posted a short but intriguing interview with Adam Greenfield, Nokia’s new head of design direction. An excerpt about the urban experience, technology and solitude: “You know, I believe that cities are all about difficulty. They’re about waiting: for the bus, for the light to change, for your order of Chinese […]

9 July 2008
Polite, pertinent and… pretty

“Polite, pertinent and… pretty: designing for the new wave of personal informatics” was the title of a talk given by Matt Jones (Dopplr) and Tom Coates (Yahoo! Brickhouse) at the recent Web 2.0 Expo in San Francisco. Summarising their talk is not an easy thing to do, but I will give it a try. In […]

4 July 2008
From ubiquitous technology to human context (videos)

On Wednesday 2 July Nicolas Nova (LIFT lab) moderated a session at the World Congress of Architecture in Turin, Italy, entitled “From ubiquitous technology to human context – Technology applied to architecture and design: does it solve problems or create needs?”. Speakers were Adam Greenfield (Head of Design Direction, Nokia), Jeffrey Huang (Director, Media and […]

1 July 2008
Frontiers of Interaction

Today I attended the Frontiers of Interaction IV conference in Turin, Italy, which — with some kind input from Bruce Sterling — has now reached quite an international level. Speakers today were Jeffrey Schnapp (Stanford Humanities Lab – via video), Ashley Benigno (Global 3G Handset and Application Group at Hutchison Whampoa Limited), Nicolas Nova (LIFT […]

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