putting people first

by experientia
by experientia
4 November 2013

Ottagono Magazine features Experientia

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putting people first
by experientia

In the article “Interaction Design, After Ivrea” Stefano Mirti reflects on the history of the renowned Interaction Design Institute Ivrea and what was born out of it after the school closed. The article, which is published in the November issue of Ottagono, features Experientia as its first case.

You can view it on Issuu.

English text:

“Experientia was already recently spotlighted in Ottagono‘s pages (May, no. 260). But we can’t fail to mention this company founded in Turin by Pierpaolo Perotto, Mark Vanderbeeken, Michele Visciola and Jan-Christoph Zoels, given its uncommon traits. Top quality (and successful) designers put people, their behaviors and their observation thereof at the center of their research. The 35 people in this international group have worked with some of the world’s leading companies. Clients include the likes of Alcatel-Lucent, Asus, Intel, Mozilla, Samsung, SAP, UniCredit, UNStudio (to name just a few) for whom they develop projects on user research, ethnography, interaction design and strategic design. It’s also fascinating to see how their recent undertakings cross design with worlds that are traditionally apart from it, such as healthcare, urban planning, financial services, and mobility. Design is taken to mean innovation in products, services, and processes, putting people and users at the center of focus. Experientia shows how, in order to design, we must understand how people really live. Today and in the future. This leads to five action areas: vision/ understanding/ design/ prototyping/ testing. In Italy this is an uncommon thing.
www.experientia.com

Highlighted projects:

  • Engaging, intuitive and self-learning user interface prototypes for Alcatel-Lucent‘s high definition 2D and 3D Online TVs. Services and content offerings are easy to access, and the systems are goal-oriented rather than function-oriented.
  • A project for Intel analyzes tablets as innovation opportunities in the healthcare system. The screenshot highlights user interfaces that support doctor workflows and patient engagement.
  • The De-Ga building dashboard is an innovative energy demand management system for a new, low-carbon-footprint real estate development in Turin, Italy. Users have quick access to relevant information concerning alerts and notifications, sustainable service availability, and the local community of residents.

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
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Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
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Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
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In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

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