The ongoing debate about Europe’s so-called ‘right to be forgotten‘ ruling on search engines has shone a light onto a key pressure point between technology and society. Simply put the ability of digital technology to remember clashes with the human societal need to forgive and forget, writes Natasha Lomas in a thoughtful piece on Techcrunch.
“There’s a problem with total recall. It doesn’t allow us as a society to forget. And that means, paradoxically, we lose something. Perfect memory engenders individual paralysis — because any legacy of personal failure is not allowed to fade into the background. And individuals are not, therefore, encouraged to evolve and move on.
Total recall shuts us down. It encourages conformity and a lack of risk taking. If trying to do something results in a failure that follows you around forever then the risk of trying is magnified — so maybe you don’t bother trying in the first place. It’s anti-creative, anti-experimental, even anti-entrepreneur.” [My emphasis]
“What’s needed, she writes, “are more creative approaches to the storage of information about private individuals.” She adds: “This is not about deleting knowledge or censoring/sanitizing behaviour; it’s about being appropriately sympathetic to the ephemeral character of (human) memory — which, being flexible rather than rigid, allows individuals and societies to move on.”
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Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]
Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]
An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]