putting people first

by experientia
by experientia
29 January 2007

Nokia usability analysis of secure pairing methods

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putting people first
by experientia

Pairing
A few weeks ago Nokia Research published the results of a usability analysis of secure pairing methods.

Abstract
Setting up secure associations between end-user devices is a challenging task when it needs to be done by ordinary users. The increasing popularity of powerful personal electronics with wireless communication abilities has made the problem more urgent than ever before. During the last few years, several solutions have appeared in the research literature. Several standardisation bodies have also been working on improved setup procedures. All these protocols provide certain levels of security, but several new questions arise, such as “how to implement the protocol so that it is easy to use?” and “is it still secure when used by a non-technical person?” In this paper, we attempt to answer these questions by carrying out a comparative usability evaluation of selected methods to derive some insights into the usability and security of these methods as well as strategies for implementing them.

Download study (pdf, 637 kb, 25 pages)

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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