putting people first

by experientia
by experientia
30 June 2005

New political tool: text messaging [Christian Science Monitor]

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putting people first
by experientia

Sms_political
If television helped bring down the Berlin Wall and the fax machine helped protesters organize during the Tiananmen Square protests, cellphone text messaging, also known as SMS (short message services), may be the new political tool for activists. In tech-savvy nations like South Korea, but more so in controlled societies like China and the Middle East, text messaging has been fomenting what some experts call a “mobile democracy.” Because it is unmonitored and cheap, it provides an underground channel for succinct uncensored speech. Demonstrators use it to mobilize protests, dodge authorities, and fire off political spam. It has also enabled them to engineer collective action at unprecedented speed.

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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

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