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Despite increasing numbers of data-enabled mobile phones it seems that users are lost when it comes to data services.
In a survey carried out by mobile software company SurfKitchen not one mobile phone user could correctly identify the data package on their phone. The survey found that perceived high prices, poor usability and unreliability of service were the main reasons for customers shunning data services. (via FutureWire) |
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9 September 2005
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