Ofcom’s aims for the sector are to ensure that:
- consumers get the best choice and value for money whilst being protected from inappropriate practices like mis-selling;
- the industry continues to thrive and innovate, to the benefit of consumers, driven by vibrant competition; and
- regulation evolves to reflect the changing needs of citizens, consumers and the industry.
The consultation is part of Ofcom’s work to ensure that regulation reflects the reality of the converging market and considers how regulation should evolve as choice of mobile and fixed services expands.
(via Jack Schofield)