15 May 2006

Major usability and accessibility initiative launched in the UK [BBC]

Be the first to share

it enables
The BBC news website reports on the e-inclusion charter, one of the key projects of the it enables consortium, which aims “to research the use of information and communication technology (ICT) by disabled people”.

The e-inclusion charter aims “to provide clear guidelines on how best to develop ICT working to ensure it includes and benefits disabled people”. It is based on the premise that “disabled and older people should have the same rights to participate in the Information Society as other citizens. Information and communication technology (ICT) such as personal computers, mobile phones and interactive TV should be tools that help overcome barriers they face in education, the workplace and social life.”

In the BBC article (excerpt below), the organisers stress that they are aiming at more than just increasing accessibility for disabled users, but want to promote usability improvements for everyone.

The consortium partners include the Alliance for Digital Inclusion (ADI), a pan-industry body focusing on the impact of information and communication technology on our society, with AOL UK, BT, Cisco Systems UK, IBM UK, Intel UK & Ireland, Microsoft UK and T-Mobile as its members, RNID, the Disabled Living Foundation, and the leading technology development consultancy Scientific Generics.

From the BBC story:

Technology firms are being targeted in a bid to make hardware and software easier to use for everyone.

The initiative, backed by disability charities and big firms like BT, aims to make hi-tech firms take usability more seriously.

They want to get companies thinking about how to make goods and services easy to use while design work is done.

Firms signing up will be expected to make big changes to all the things they do that customers encounter.

Despite the involvement of charities that try to raise awareness of accessibility issues, Guido Gybels, director of new technologies at the RNID, said the charter aimed to help everyone.

“We are not talking about small groups of people with specialist needs,” he said.

Instead, said Mr Gybels, the charter wanted to make companies apply accessibility and usability to everything they produce – no matter who buys it or uses it.

Read full story

Be the first to share
30 November 2015
Aging the technoscape | Anthropology & Aging
Aging the technoscape Do technologies like chairs and walkers have a place in our imagination of the technoscape? How might this image help us to think differently about Mauss's concept of "techniques of the body" from …
26 November 2015
How brands design customer experiences of the future
In today’s digital age, consumers expect more from the business they support and the products they purchase. Consumers, Macala Wright writes, not only expect great brand experiences, they believe they’re entitled to them. This is …
11 November 2015
Blackphone 2 review: privacy and great usability
Guardian writer Samuel Gibbs writes that the second edition of the Blackphone by security and privacy company Silent Circle is a step up in usability and is surprisingly easy to set up and use, even …
11 November 2015
Interview with Birgit Mager on the evolution of service design
Ayla Newhouse of Adaptive Path interviewed Birgit Mager, President and Co-Founder of the International Service Design Network, on how she got into service design back when it was so new, and how she defines it …
10 November 2015
Why service design is luxury’s new battleground
Ana Andjelic writes in AdAge that most legacy luxury brands are failing at delivering service, especially online: The fact that most legacy luxury brands fail to successfully create and deliver service is unfortunate. The business of …
10 November 2015
For years, Apple followed user-centered design principles. Then something went wrong.
Don Norman and Bruce Tognazzini are taking their gloves off and accuse Apple of abandoning the fundamental principles of good design: discoverability, feedback, proper mapping, appropriate use of constraints, and, of course, the power to …
10 November 2015
[Book] Nudge and the Law: A European Perspective
Nudge and the Law: A European Perspective First Edition Edited by: Alberto Alemanno, Anne-Lise Sibony Hart Publishing December 2015, 400 pages Abstract Behavioural sciences help refine our understanding of human decision-making. Their insights are immensely relevant for policy-making since …
5 November 2015
Customer journey mapping is at the heart of digital transformation
Digital technologies such as analytics, mobility, social networks, cloud computing and the Internet of Things are making old ways of working redundant and forcing companies to transform. According to Raman Sapra, global head of Dell’s …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

13 October 2015
Experientia report: Design for ageing gracefully

Design for Ageing Gracefully Rethinking Health and Wellness for the Elderly: Public Services Asian Insights & Design Innovation, DesignSingapore Council October 2015

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
See all articles