15 May 2006

Major usability and accessibility initiative launched in the UK [BBC]

Be the first to share
putting people first
by experientia

it enables
The BBC news website reports on the e-inclusion charter, one of the key projects of the it enables consortium, which aims “to research the use of information and communication technology (ICT) by disabled people”.

The e-inclusion charter aims “to provide clear guidelines on how best to develop ICT working to ensure it includes and benefits disabled people”. It is based on the premise that “disabled and older people should have the same rights to participate in the Information Society as other citizens. Information and communication technology (ICT) such as personal computers, mobile phones and interactive TV should be tools that help overcome barriers they face in education, the workplace and social life.”

In the BBC article (excerpt below), the organisers stress that they are aiming at more than just increasing accessibility for disabled users, but want to promote usability improvements for everyone.

The consortium partners include the Alliance for Digital Inclusion (ADI), a pan-industry body focusing on the impact of information and communication technology on our society, with AOL UK, BT, Cisco Systems UK, IBM UK, Intel UK & Ireland, Microsoft UK and T-Mobile as its members, RNID, the Disabled Living Foundation, and the leading technology development consultancy Scientific Generics.

From the BBC story:

Technology firms are being targeted in a bid to make hardware and software easier to use for everyone.

The initiative, backed by disability charities and big firms like BT, aims to make hi-tech firms take usability more seriously.

They want to get companies thinking about how to make goods and services easy to use while design work is done.

Firms signing up will be expected to make big changes to all the things they do that customers encounter.

Despite the involvement of charities that try to raise awareness of accessibility issues, Guido Gybels, director of new technologies at the RNID, said the charter aimed to help everyone.

“We are not talking about small groups of people with specialist needs,” he said.

Instead, said Mr Gybels, the charter wanted to make companies apply accessibility and usability to everything they produce – no matter who buys it or uses it.

Read full story

Be the first to share
Related Article
5 March 2015
Smartphones are addictive and should carry health warning, say academics
University of Derby finds smartphone users in study spent average 3.6 hours a day on devices, often causing severe distraction from relationships and ‘real life’. Haroon Siddique reports in The Guardian: Smartphones are psychologically addictive, encourage …
Related Article
4 March 2015
UX for technology used by an ageing population
The trend of an ageing population is reflected across Europe. It is estimated that by 2035 nearly a quarter of the population in the United Kingdom will be over 65 years. Ageing is traditionally associated …
Related Article
1 March 2015
Italian bank offers user-friendly home security kit
The Smart Care unit of the insurance arm of the Italian bank Intesa Sanpaolo has just launched an innovative home security offering. Branded "ACasaConMe" [AtHomeWithMe], the service combines a personalized insurance package and a security kit …
Related Article
24 February 2015
5 imperatives of user experience design in mobile health technology
David Lee Scher, MD - Owner & Director, DLS Healthcare Consulting discusses what he thinks are five important issues in achieving the ideal mobile technology user experience, specifically for those technologies hoping to enter the …
Related Article
24 February 2015
“I’m divorcing my Nest thermostat”
Kara Pernice, the Managing Director at the Nielsen Norman Group, was a proud early adopter of the unique, cool, and pretty Nest device: "It helped me save energy, and communicated to me. But things went …
Related Article
24 February 2015
How do people save/share/revisit on mobile devices?
In early January, Mozilla UX conducted user research to refresh their understanding of how people save, share, and revisit mobile content with the goal of building a knowledge base for a larger contextual research project …
Related Article
20 February 2015
[White paper] Digital assurance: Reaching a seamless customer experience
Digital Assurance: Reaching a Seamless Customer Experience by Shawndra Hill (Wharton professor of operations and information management) and Kumudha Sridharan (vice president and global head of testing services at Wipro Technologies) White paper produced by Knowledge@Wharton and …
Related Article
31 January 2015
The last-mile problem: How data science and behavioral science can work together
Analytics is typically discussed in terms of computer technology, machine learning algorithms, and big data. Behavioral nudges, on the other hand, concern human psychology. What do they have in common? Quite a bit, says James …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

See all articles