4 January 2010

Latest issue of Interactions Magazine now available

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The January-February edition of Interactions Magazine — exploring the evolving nature of experiences, people and technology — is online and some articles are available without subscription.

interactions: information, physicality, co-ownership, and culture
Richard Anderson, Jon Kolko
From tangible computing, to societal problem solving, to the trials and tribulations of user reserach – this issue explores the evolving nature of experiences, people and technology.

Tangible interaction = form + computing
Mark Baskinger, Mark Gross
The ability to merge physical and digital interactions has long been the goal of designers; the ubiquity of technology is now making that goal a reality. This piece from Mark Baskinger and Mark Gross explores that melding of physical and digital.

Why marketing research makes us cringe
Dan Formosa
What separates design research from marketing research is a core but elusive principle: There is a phenomenal distinction between evaluating a product before it is finalized, the focus of design research, and evaluating consumer response after a product is finalized.

Why designers sometimes make me cringe
Klaus Kaasgaard
Why is it that user experience design-often hailed on the covers of major contemporary business magazines as the creative savior of everything from product innovation to business operations-seems to prefer to paint a picture of itself as a misunderstood, misapplied, and unrecognized profession; a victim of ruthless market forces and incompetent business managers?

The transmedia design challenge: technology that is pleasurable and satisfying
Don Norman
I agreed to give a keynote address at the 21st Century Transmedia Innovation Symposium. Traditional dictionaries do not include the word “transmedia,” but Wikipedia does. Its definition introduced me to many other words that neither I nor my dictionaries had ever before heard (for example, “narratological“). Strange jargon aside, I do believe there is an important idea here, which I explore in this column.

The art of editing: the new old skills for a curated life
Liz Danzico
This age is not about writers learning new tools, nor is it about readers sift through content; it’s about editors experimenting and making meaning of stories for themselves and for their new audiences-whether those are small or large.

interactions cafe: on designers as catalytic agents
Richard Anderson, Jon Kolko

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3 October 2015
Building a design-driven culture
It’s not enough to just sell a product or service—companies must truly engage with their customers. McKinsey & Company outlines four elements of a design-driven culture, necessary to embed experience design in an organization. Really understanding …
27 September 2015
Privacy is UX
UX strategist and researcher Alex Schmidt argues that in a world full of security breaches, snooping, and third-party data aggregators, you should know where your users’ data goes. In this article, she explains why it’s …
24 September 2015
[Free eBook] Understanding the Connected Home
Understanding the Connected Home: Thoughts on living in tomorrow's connected home By Peter Bihr and Michelle Thorne Berlin, September 2015 Available on GitBook We know that connectivity increasingly makes its way into our living rooms, kitchens and bedrooms. Into …
5 September 2015
Gallup: quantitative customer experience metrics aren’t enough
Over the past decade, Gallup has observed a growing arms race among brands to implement bigger and better customer experience platforms. These systems -- also called customer experience platforms, customer experience management or CEX management …
5 September 2015
Prototypes capturing new user experiences for bicycles
Back in May 2015, the Urban Futures team of the Future Cities Catapult (based in London, UK) completed a design research project around cycling. This short project uses film to sketch out some possibilities of …
2 September 2015
What do people really do at airports?
A few days ago researcher Ben Kraal gave a talk at UX Australia 2015 describing four years of research done by him and his colleagues on what people do in airports and what airport …
14 August 2015
Jon Kolko: Design thinking comes of age
How should companies think about design centricity? For Jon Kolko, vice president of design at Blackboard, an education software company, design thinking can define the way an organization functions at the most basic levels—how it …
11 August 2015
Thingclash: putting human values in the IoT
The Internet of Things (IoT) is forecast to be one of the most far reaching and fundamental shifts in how people interact with technology and their environment since the advent of the Internet. But, the rush …

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29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

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