E-Consultancy, the British online publisher, has posted an interview on usability and user experience with Jesse James Garrett, the man who coined the term ‘Ajax’ and is the president of Adaptive Path.
Garrett’s book, The Elements of User Experience, is one of the most widely read books on user-centred design, and he was recently named as one of the top ten user experience experts in an E-consultancy survey.
The interview covers the psychological background to web design, the pros and cons of behavioural targeting and Ajax, and why he thinks Amazon and eBay’s usability has gone “astray”.