putting people first

by experientia
by experientia
30 November 2007

InterSections 07: a debate on design

Be the first to share
putting people first
by experientia

Intersections
The UK Design Council sponsored conference InterSections 07 brought together 34 leading thinkers in design to consider how design is evolving and how this is affecting its relationships with other fields.

The conference, held in NewcastleGateshead in October 2007, asked how design is transforming as it adapts to a world in transition. Two days of stimulating and energetic debate considered how designers are adapting to the new landscape by acquiring new know-how.

Audio and transcripts are now online and feature a series of keynote presentations:

as well as panel discussions and breakout sessions:

  • What is the new know-how in service design? (audio | transcript)
    Services have been around for centuries, but Service design has recently become a hot topic. Designers Gillian Crampton-Smith (IUAV), Chris Downs (live|work) and Heather Martin (Copenhagen Institute of Interaction Design) outline some examples of good, and bad, service design and discuss what the core skills of service designers are whether traditional designer notions such as craft, beauty and visualisation are still important. Jeremy Myerson (RCA) moderates.
    <  >
  • As designers, are we guilty of killing the planet? (audio | transcript)
    John Thackara (Dott07) will argue that 80 percent of the environmental impact of the products and buildings is determined at the design stage; and the ways we have designed the world force most people to waste stupendous quantities of matter and energy. But for John, playing the blame game is pointless, the best way to redeem ourselves is to become part of the solution.
    <  >
  • Clever by design (audio | transcript)
    Where does design fit into management thinking? What is the role of the designer in the modern economy? Sir George Cox, Design Council Chairman and Dr Andrea Siodmok, head of its Design Knowledge team discuss with chair Jeremy Myerson whether businesses are making more use of design capability and, if so, whether designers have the right skills to talk to business.
    <  >
  • New connections: question time (audio | transcript)
    At the final panel session of Intersections 07, delegates had the chance to put questions to the panel (Peter Saville, Richard Seymour and John Thackara), ranging from the lack of women in design, to the role of designers in creating unnecessary landfill, and how best to reconcile the desire for visionary design with co-creation. This session draws together some of the key themes from the conference.
    <  >
  • Fashion connections (audio | transcript)
    Vicky Richardson, Editor of Blueprint magazine, Ignacio Germade, Design Director of Consumer Experience Design at Motorola, Sarah Maynard, Designer and MD of Maynard Bespoke and Tom Savigar from Future Laboratory discuss the influence of fashion on wider design practice. They argue that fashion is not just about the type of things that designers create, but it can be an approach to design thinking about products, interactions, space and environments.
    <  >
  • Interaction blur (audio | transcript)
    How is interaction design changing and what the drivers behind this? Has it managed to develop the skill sets it needs to deal with the challenges ahead? And how does interaction design overlap with other design disciplines? Andy Altmann from Why Not Associates, Durrell Bishop of Luckybite and Daljit Singh, founder of Digit discuss with chair Nico Macdonald.
    <  >
  • Are design schools the new B-schools? (audio | transcript)
    Business Week has floated the idea that tomorrow’s Business school might be a design school. Jeremy Myerson, from the RCA, Janet Abrams, from the University of Minnesota Design Institute, John Bates, London Business School and Christoph Böninger, formerly of Siemens discuss whether designers can really go head-to-head with the MBAs and whether students would be better equipped for the business world if they were design trained?
    <  >
  • Feedback: Day 1 breakout sessions (audio | transcript)
    Vicky Richardson reported back to delegates on Fashion Connections, the Culture thread of day one’s breakout sessions, and Nico Macdonald told the audience what they had missed if they hadn’t been discussing Interaction blur in the Interactions thread. Chair Jeremy Myerson told delegates all about the Business thread and how the panel had discussed whether D-schools were the new B-schools?
    <  >
  • But is it art? (audio | transcript)
    Can design fill the aesthetic and cultural vacuum left by contemporary art? Where are the boundaries between the two disciplines and is it even useful to try and draw distinctions between them? Designers Allan Chochinov, Peter Saville and Richard Shed are joined by artist and writer Matthew Collings in a discussion about the nature of ‘design art,’ chaired by Vicky Richardson, editor of Blueprint magazine.
    <  >
  • Can good design be co-created? (audio | transcript)
    Can good design be co-created? What can designers learn from the open source software movement and ‘wikinomics’? While everyone is a designer, isn’t it the job of professional designers to champion good design? Writer and journalist Nico Macdonald chairs a discussion with Joe Heapy (Engine), Lynne Maher (NHS) and Austin Williams (Future Cities Project) about the possibilities and pitfalls of co-design.
    <  >
  • What can design bring to strategy? (audio | transcript)
    Design strategy is a growing sub-discipline of design. This session, chaired by conference director Kevin McCullagh, asked what strengths designers bring to strategy building and what new skills they might need to acquire. The panel, Jonathan Sands from Elmwood, Richard Eisermann from Prospect and Ed Silk from Interbrand, covered the topic with reference to their own wide experience as designers and strategists.
    <  >
  • Feedback: Day 2 breakout sessions (audio | transcript)
    Vicky Richardson“>Vicky Richardson informed delegates who had not attended the Culture thread of the breakout sessions on Is it art? of what they had missed. Nico Macdonald feedback what delegates who had attended the Interactions thread thought about the question of whether good design can be co-created and Kevin McCullagh, who had chaired the Business thread debate on design and strategy, updated the audience on what had been discussed.

Be the first to share
Related Article
27 January 2015
New Wikipedia page on “Design for behaviour change”
The new Wikipedia page on "Design for behaviour change" starts as follows: "Design for behaviour change is a sub-category of design, which is concerned with how design can shape, or be used to influence human behaviour. …
Related Article
23 January 2015
Designing a user experience for wearable devices
Gradinar Razvan discusses some of the questions that UX designers will need to consider when designing for wearables. In particular, he presents the key things that designers should keep in mind when they are designing …
Related Article
19 January 2015
The agency is dead. Long live the agency.
The traditional agency model is physically more than alive on a small scale, but mentally has been stagnating, writes Tobias van Schneider, Product Design Lead at Spotify NYC: Agencies are now tasked to find their own voice, …
Related Article
19 January 2015
In the age of the Internet of Things, all products are software products
Esko Kilpi, the principal of Esko Kilpi Ltd, a leading research and consultancy firm focusing on the art of interaction, science of social complexity and the design of digital work, writes about how the value …
Related Article
18 January 2015
Texting is family glue for the 21st century
Recent research from the University of Kansas looks at the way technological advancements influence interpersonal communication, with a focus on familial relationships. The study tested whether the number of media used by families to interact …
Related Article
16 January 2015
Case study: Service innovation in the public sector
Case study: Service innovation in the public sector Service Design Network site This case study is based on a series of public sector projects commissioned by the Chamber of Commerce in conjunction with local governments in two …
Related Article
16 January 2015
Videos online of Service Design Global Conference 2014
On 7-8 October around 650 global thought leaders and practitioners from sectors such as hospitality, insurance, retail, telecommunications, finance, IT and healthcare gathered in Stockholm for the 7th Service Design Global Conference. Coming from 40+ …
Related Article
15 January 2015
Ezio Manzini’s introduction to design for social innovation
Design, When Everybody Designs - An Introduction to Design for Social Innovation By Ezio Manzini The MIT Press, 264 pages February 2015 In a changing world everyone designs: each individual person and each collective subject, from enterprises to …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

See all articles