26 October 2006

Interfaces for people, not products [UX matters]

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putting people first
by experientia

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“The digitising of information, the rapid rise of digital information systems, and increased access to those systems by a broad range of people have challenged the way in which we look at specialists and the roles they play”, writes Jonathan Follett in UX matters.

This also means that “we are also increasingly responsible for managing everything from our bank accounts to our credit, our insurance plans to our retirement plans, our health care to our education. This responsibility is time-consuming—and while we are no longer amateurs, we’re not really experts either. Herein lies a great challenge for information designers, who must format data to aid understanding, decision-making, and efficient task completion.”

“How do we find a way to enable people to more easily and powerfully interact with their data that is stored across applications from competing corporate entities and government agencies? Progress on the data side is well underway with widespread adoption of formats like XML and RSS. On the user interface side, we can encourage the adoption of standards and patterns.”

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