18 January 2008

Interactions Magazine – first impressions

Be the first to share
putting people first
by experientia

Interactions
This morning I received a print copy of Interactions Magazine with the mail.

Wow.

It looks, feels, and reads exactly like a magazine for our profession should be. Why did no one think of this before? It contains a lot of in-depth articles by people I respect or others I am curious about. It is the ideal magazine to take with you and read on the road or on a couch.

Another first impression is that Richard Anderson and Jon Kolko, the editors-in-chief, have gone out of their way to transcend an American perspective on the profession: from the British Elizabeth Churchill, to the Austrian Telecommunications Research Center, and from Stefana Broadbent and Valerie Bauwens of Swisscom Innovations, to South African Gary Marsden and the Beijing-based Gabriel White. I applaud this commitment very much, especially since many USA-based blogs and publications do not take this global view, or assume – wrongly – that the American view equals the global view.

So bravo to the two editors in chief for the direction taken, and bravo to ACM, the publishers, of providing them with this opportunity.

The ACM advertising department has a golden opportunity now: the new “Interactions” approach is out there, but the advertising hasn’t caught up. It’s still very much old style. Some fresh and creative approaches there could make Interactions Magazine a really sustainable publication.

Once I have finished reading the whole magazine, I will definitely write something more in-depth. Meanwhile, Richard and Jon, keep on going in this direction. I hope ACM will take the logical next step: making the articles available online. I am also curious to hear where ACM (an abbreviation which stands for Association for Computing Machinery, a rather awkward name in this day and age) as an organisation wants to go with this, and how it wants to position itself in the new UX landscape. The magazine is silent on that topic. Perhaps ACM’s executive editor or group publisher can be prodded for an article on this in the March-April edition or on the website.

In any case, I strongly suggest the readers of this blog to subscribe to the magazine, if you haven’t already done so. It’s only 50 USD.

PS. In Boston – Next week my partner Michele Visciola and I (Mark Vanderbeeken) will be in Boston for a client meeting. We will arrive on the 23rd and leave on the 27th. If readers of this blog are in Boston then, it would be nice to meet. Please contact us at info at experientia dot com.

Be the first to share
Related Article
2 March 2015
Human-centered design should be a CMO’s best friend
The average tenure of a CMO is just 45 months, according to a recent study released by executive recruiting firm Spencer Stuart. Fortunately, for CMOs in need of help, there's an elegant and simplistic process called …
Related Article
1 March 2015
Italian bank offers user-friendly home security kit
The Smart Care unit of the insurance arm of the Italian bank Intesa Sanpaolo has just launched an innovative home security offering. Branded "ACasaConMe" [AtHomeWithMe], the service combines a personalized insurance package and a security kit …
Related Article
28 February 2015
Open Policy Making: A people-centred approach to transform UK local services
Open Policy Making is about recognising that top down thinking and decision making no longer can deliver the range of services that people and communities have come to expect in a connected society, writes William …
Related Article
27 February 2015
Steve Portigal’s insider view of corporate user research
The acclaimed UX researcher Steve Portigal hosts the DollarsToDonuts podcast series [iTunes | Twitter] where he talks with the people who lead user research in their (corporate) organization. Six programs so far: Carol Rossi, Senior Director of …
Related Article
24 February 2015
5 imperatives of user experience design in mobile health technology
David Lee Scher, MD - Owner & Director, DLS Healthcare Consulting discusses what he thinks are five important issues in achieving the ideal mobile technology user experience, specifically for those technologies hoping to enter the …
Related Article
24 February 2015
“I’m divorcing my Nest thermostat”
Kara Pernice, the Managing Director at the Nielsen Norman Group, was a proud early adopter of the unique, cool, and pretty Nest device: "It helped me save energy, and communicated to me. But things went …
Related Article
24 February 2015
How do people save/share/revisit on mobile devices?
In early January, Mozilla UX conducted user research to refresh their understanding of how people save, share, and revisit mobile content with the goal of building a knowledge base for a larger contextual research project …
Related Article
20 February 2015
[White paper] Digital assurance: Reaching a seamless customer experience
Digital Assurance: Reaching a Seamless Customer Experience by Shawndra Hill (Wharton professor of operations and information management) and Kumudha Sridharan (vice president and global head of testing services at Wipro Technologies) White paper produced by Knowledge@Wharton and …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

See all articles