21 August 2010

Innovation in Kenya’s informal economy

Be the first to share
putting people first
by experientia

Making Do
In Making Do: Innovation in Kenya’s Informal Economy, Steve Daniels of Brown University illuminates the dynamics of Africa’s informal economy to enhance our understanding of emerging systems of innovation.

“Wandering through winding alleys dotted with makeshift worksheds, one can’t help but feel clouded by the clanging of hammers on metal, grinding of bandsaws on wood, and the shouts of workers making sales. But soon it becomes clear that this cacophony is really a symphony of socioeconomic interactions that form what is known as the informal economy. In Kenya, engineers in the informal economy are known as jua kali, Swahili for “hot sun,” because they toil each day under intense heat and with limited resources. But despite these conditions, or in fact because of them, the jua kali continuously demonstrate creativity and resourcefulness in solving problems.

In Making Do: Innovation in Kenya’s Informal Economy, Steve Daniels illuminates the dynamics of the sector to enhance our understanding of African systems of innovation. The result of years of research and months of fieldwork, this study examines how the jua kali design, build, and manage through theoretical discussions, visualizations of data, and stories of successful and struggling entrepreneurs. What can we learn from the creativity and bricolage of these engineers? And how can we as external actors engage with the sector in a way that removes barriers to innovation for the jua kali and leverages their knowledge and networks to improve the lives of those who interact with them?”

Download book

Be the first to share
Related Article
28 February 2015
[Book] Netnography Redefined
Netnography Redefined by Robert V Kozinets (York University, Canada) Sage Publications, 288 pages July 2015 Social media and the internet are rich, fertile sources of data for social researchers, though online data offer both opportunities and challenges. In this …
Related Article
28 February 2015
[Book] Doing Sensory Ethnography
Doing Sensory Ethnography by Sarah Pink Sage Publications Paperback, 232 pages Second edition, February 2015 Between 2010 – 2014, a team of UK anthropologists, engineers and designers worked towards a deeper understanding of how energy and media consumption fit in …
Related Article
27 February 2015
Steve Portigal’s insider view of corporate user research
The acclaimed UX researcher Steve Portigal hosts the DollarsToDonuts podcast series [iTunes | Twitter] where he talks with the people who lead user research in their (corporate) organization. Six programs so far: Carol Rossi, Senior Director of …
Related Article
24 February 2015
How do people save/share/revisit on mobile devices?
In early January, Mozilla UX conducted user research to refresh their understanding of how people save, share, and revisit mobile content with the goal of building a knowledge base for a larger contextual research project …
Related Article
22 February 2015
The Emergence of Law and Behavioural Science: A European Perspective
The Emergence of Law and Behavioural Science: A European Perspective by Anne-Lise Sibony (Université de Liège) and Alberto Alemanno (HEC Paris; NYU School of Law) February 16, 2015 Introductory chapter to the forthcoming book: Nudge and the Law: …
Related Article
24 January 2015
[Book] Beyond Design Ethnography
Beyond Design Ethnography: How Designers Practice Ethnographic Research Edited by Prof. Nicolas Nova along with Lysianne Léchot-Hirt of HEAD–Genève (CH), and Fabienne Kilchör and Sebastien Fasel (Emphase.ch) Head-Genève, January 2015 What do designers mean when they say they’re …
Related Article
20 January 2015
Microsoft survey in 12 countries highlights people’s concerns about privacy
Microsoft’s second annual survey (pdf) of Internet users around the world has many obvious insights on the benefits of technology for how people shop, work, learn, and generally get stuff done, but only one real …
Related Article
18 January 2015
[Book] Inventing the Muslim Cool
At Experientia we believe in the importance of understanding cultural differences, no matter how wide they might be. There is not much qualitative research, it seems, that aims at understanding the lived experience of Muslim …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

See all articles