We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]
Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.
Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]
Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]
In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]
Design Innovation Scotland has published a white paper by John Thackara, entitled Clean Growth: From Mindless Development to Design Mindfulness. It’s the first in a series whose aim is “to stimulate thought and debate about…radical solutions to real-world challenges”. The intended readers are regional economic development professionals and policy makers.
The [just published] Cox Review of Creativity in Business has been eagerly awaited by the design industry. Many creatives in the UK (as in other industrialised countries) fondly believe that while manufacturing and call centres may emigrate to cheaper countries, their brand of ‘creativity’ is immune. They expected the Cox Review to confirm this warm […]
The European Commission has published a new plan, called i2010 for ‘the completion of a Single European Information Space’. The Commission proposes an 80% increase in funding for ICT research focused on areas where Europe has recognised strengths: nano-electronics, embedded systems, communications, and ‘emerging areas such as web-services and cognitive systems’. Now you probably knew, […]
Rem Koolhaas, Founder and Director, Office for Metropolitan Architecture, and John Thackara, Director, Doors of Perception, will be the keynote speakers at the 2005 Global Design Critical Debate on design and globalisation at London’s V&A Museum on Friday 14 October 2005. In the 21st century, design appears to have become a truly global art […]
John Thackara, director of Doors of Perception, just posted a critical comment on how the EU’s innovation and research programmes put an emphasis on tech rather than on people. For instance, the EU’s Information Society Technologies programme contains, according to Thackara, “a lot of tech but not much soc”. Thackara points out that, despite the […]
In his June Doors of Perception e-mail newsletter, John Thackara comments on the move of Interaction Design Institute Ivrea to Milan: “A brutal policy change by its main sponsor, Telecom Italia, has forced Interaction Design Institute Ivrea to move to Milan and effectively merge with Domus Academy. The two organisations describe the move stoically as […]
We’re filling up the world with technology and devices, but we’ve lost sight of an important question: What is this stuff for? What value does it add to our lives? So asks author John Thackara in his new book, In the Bubble: Designing for a Complex World. Read book summary
Dan Lockton just posted an essay on how to enable social and environmental behaviour change by using IoT-type technologies for practical co-creation and constructionist public engagement. It got him immediately some Sunday morning Twitter commentary from Bruce Sterling and John Thackara – to which he reacted – which no doubt will massively increase the readership […]
Does design thinking address quick fixes at the expense of root causes, asks John Thackara, referring to “Why the d.school has its limits,” a provocative article in The Stanford Daily by Danny Buerkli, a Swiss Fulbright student at Stanford University: “Like any method, design thinking structures how you approach and conceptualize a problem. The way […]
HOW WILL the informal economy impact the global business landscape? The landscape of the Informal Economy is vast – from street vending to P2P networks, from piracy to ad-hoc businesses – it is the fastest growing sector of both emerging and developed markets. In fact, the global informal sector has been growing even in the […]
A week ago Mayo Clinic — the world’s largest and first integrated nonprofit medical practice — hosted the Transform symposium in Rochester, Minn., USA. The event focused on innovations and designing solutions to transform the experience and delivery of health care. Videos of most of presentations are now online. Speakers are listed here in the […]
John Thackara has been a juror on a series of sustainability and design competitions recently. And he has become a bit frustrated. Most of them, he says, miss their tremendous potential of stimulating fresh thinking, posing new questions, exploring new solutions, starting new conversations, bringing positive energy, fostering connections between people, and motivating diverse group […]
From April 12 through April 14, 2010, 22 designers, historians, curators, educators and journalists met at Rockefeller Foundation’s Bellagio Center on Lake Como, in Italy, to discuss the museum’s role in the 21st century in relation to design for social change. Participants (including Paolo Antonelli, Andrew Blauvelt, Allan Chochinov and John Thackara) from a spectrum […]
COTEN, the collaborative online research project exploring service design for higher education in 2010, features some interesting lecture essays: Small change and re-thinking education (audio) by Nabeel Hamdi 17 May 2010 Our first Special Guest is Nabeel Hamdi who, in this interview with Andy Polaine, talks about both his approach to development work, which advocates […]