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Daily insights on user experience, experience design and people-centred innovation,
by international UX consultancy Experientia.
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We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

29 September 2015
[Experientia book] Ethnography on elderly health and wellness

As we age, we increasingly depend on public services and the community for support. Well-designed public services can greatly affect the lives of the elderly and their experiences of healthcare. Experientia collaborated with DesignSingapore Council on understanding how the elderly interact with public services and how we can look towards improving their lives with design. […]

2 July 2015
Getting citizens involved in protecting fragile energy environments

A new project funded under the FP7 European Commission framework is getting citizens involved in testing new tools for reducing energy consumption during peak loads, in the hope that its pilot program will set the new state of the art for protecting locations with fragile electricity supplies. One of France’s most fragile regions The Provence-Alpes-Côte […]

5 May 2015
Experientia designer Dohun YuLuck Jang 유록 in Design 4 Disaster

Design 4 Disaster features an engaging illustrated safety manual for ship passengers, a personal project by Experientia designer Dohun YuLuck Jang 유록. After the Korean ferry accident last year, Yuluck (who is Korean) wanted to find a way to make safety manuals more interesting to read. He spent one year designing an interactive safety guide […]

16 March 2015
Better Health and Wellbeing: Giving the elderly in Singapore sparkling golden years

Invitation: sharing session, Singapore, 30 March 2015   What are the hopes and fears of the elderly in Singapore? How can designers offer solutions that support the elderly in managing their health and wellness? What can healthcare professionals do to help them keep active? What role can technology play in the elderly’s daily lives? Design consultants […]

1 January 2015
Happy Playful New Year
21 December 2014
Experientia’s Twitter feed live

Experientia has now its own Twitter feed. Four months of Putting People First posts and other links have already been uploaded. If you followed Experientia on Twitter through the feed of its CEO, Mark Vanderbeeken, make sure to now also follow the company (but don’t unfollow Mark, who will keep on tweeting away). And while […]

20 June 2012
Nathan Shedroff on the past and future of experience design

Nathan Shedroff (bio), the pioneer in Experience Design, Interaction Design and Information Design, and the chair of the MBA in Design Strategy at California College of the Arts (CCA) in San Francisco, CA, is looking back on 10 years of experience design. “Let’s have more discussions about where we’re going. Experience design seems pretty stable, […]

31 March 2009
Design is the Problem: An Interview with Nathan Shedroff

Nathan Shedroff‘s latest book, Design is the Problem: The Future of Design Must Be Sustainable, has just been published by Rosenfeld Media, and is likely to become one of the most important books for designers on the subject of design, design practice, and sustainability. Filled with insanely pragmatic advice, persuasive argument, and impassioned calls for […]

1 October 2008
Interview with Nathan Shedroff

Nik Baerten, partner of the Belgian foresight consultancy Pantopicon, recently conducted a long interview with Nathan Shedroff, chair of the Design Strategy MBA programme at CCA, information designer, experience strategist, author of Experience Design and Making meaning, and many more things. What do futures studies & design have in common? How does he look at […]

25 March 2008
Interview with Nathan Shedroff

Kate Rutter of Adaptive Path recently interviewed Nathan Shedroff, experience strategist, author, and the Program Chair and founder of the brand new MBA in Design Strategy at California College of the Arts. They spoke about the new CCA MBA program, how design and management are intersecting in business and academia, and how integrated learning and […]

28 February 2007
Nathan Shedroff on making meaning [Core77]
28 May 2005
Nathan Shedroff’s glossary of experience design

An evolving glossary of experience design. Go to website

16 January 2015
Videos online of Service Design Global Conference 2014

On 7-8 October around 650 global thought leaders and practitioners from sectors such as hospitality, insurance, retail, telecommunications, finance, IT and healthcare gathered in Stockholm for the 7th Service Design Global Conference. Coming from 40+ countries, they gathered to share the latest thinking, trends and best practices to empower change through Service Design. The videos […]

18 September 2012
Book: Make It So: Interaction Design Lessons from Science Fiction

Make It So – Interaction design lessons from science fiction By Nathan Shedroff & Christopher Noessel Rosenfeld Media September 2012 ISBNs: paperback (1-933820-98-5); digital editions (1-933820-76-4) Many designers enjoy the interfaces seen in science fiction films and television shows. Freed from the rigorous constraints of designing for real users, sci-fi production designers develop blue-sky interfaces […]

7 August 2011
Designing for a workforce that acts more sustainably

In a six part article series Gerd Waloszek of SAP User Experience [who is very inspired by Nathan Shedroff’s latest book ‘Design is the Problem’] approaches the topic of the sustainable behavior of a workforce from a designer’s point of view. Part 1: Action fields for designers In its efforts to make the behavior of […]

19 July 2011
Beyond the cubicle

Allison Arieff talks in her New York Times Opinionator blog about the design of work. Paraphrasing Nathan Shedroff, she states that furniture is not the problem. Instead, she says, “design itself is the problem because it is being used to solve the wrong ones — despite its best intentions.” “The Journal had asked a handful […]

19 February 2011
Book: Make It So

Make It So: Interaction Design Lessons from Science Fiction A book in progress by Nathan Shedroff & Chris Noessel Publisher: Rosenfeld Media Anticipated publication date: 2012 Science fiction has remained a pastime for designers, instead of a valuable source of insight and learning until now. Make It So, a book in progress by Nathan Shedroff […]

29 December 2010
Videos of UX Week 2010

At the end of August Adaptive Path held its UX Week 2010 in San Francisco and uploaded videos of all the presentations a little after. I only noticed them now. Some personally selected highlights: Data informed, not data driven by Adam Mosseri, Facebook At Facebook, analytics play a critical role in informing design decisions, but […]

1 March 2010
Interaction’10 videos online

Many videos of the Interaction10 conference are now online. Here are the one of the speakers mentioned in the recent review by Experientia partner Jan-Christoph Zoels. Paola Antonelli – Talk to Me Whether openly and actively, or in subtle, subliminal ways, things talk to us, and designers write the initial script that will let us […]

14 February 2010
Conversations in a weekend village — Interaction10 impressions

Written by Experientia partner Jan-Christoph Zoels. Interaction10 is over. Four days of presentations, workshops, games, installations stimulated vivid exchanges of ideas and reflections on the changing landscape of interaction design. Hosted in beautiful downtown Savannah by the international Interaction Design Association and Savannah College of Art and Design (SCAD), the conference set the stage for […]

6 February 2010
Live at Interaction’10: day 1

Niklas Wolkert & Brad Nunnally report on Johnnyy Holland on the first day of the Interaction10 conference in Savannah, Georgia. “If one thing had to describe the overall theme of the first day it would be the importance of providing meaning in the work that we do. Below are recaps of the opening and closing […]

2 July 2009
Videos of Compostmodern conference online

All videos of the Compostmodern conference (San Francisco, February 2009) are now online. Presented by the San Francisco chapter of AIGA and the AIGA Center for Sustainable Design (CFSD), this interdisciplinary conference explores the range of design thinking necessary to create a socially and ecologically responsible society. Designers, manufacturers and business leaders come together to […]

17 April 2009
Global usability organisation embraces design

In December last year, the Usability Professionals’ Association (UPA) organised its first European conference in Turin, Italy, with a focus on the connection between usability and design. The very successful conference, which was chaired by the UPA Europe president Silvia Zimmerman (who has meanwhile become president of UPA Global) and UPA-Italy chair Michele Visciola (who […]

15 February 2009
Forthcoming Rosenfeld Media books

Rosenfeld Media, which is run by Lou Rosenfeld, publishes short, practical, and useful books and webinars on user experience design. Here are their forthcoming titles: Design is the Problem: The Future of Design Must be Sustainable by Nathan Shedroff Design makes a tremendous impact on the produced world in terms of usability, resources, understanding, and […]

11 November 2008
Two UX magazines for subscribers only

Two user experience magazines landed on my desk this week. They are available only to subscribers, both in print and online. But subscriptions are relatively cheap. User Experience is the quarterly magazine of the Usability Professionals’ Association (membership is a modest 100 USD) and its latest issue is devoted to usability in transportation. Here are […]

21 October 2008
Science fiction and HCI/interaction design

Nicolas Nova has posted some quick pointers about the relationships between science-fiction and HCI/interaction design on his blog: Human Computer Interaction in Science Fiction Movies by Michael Schmitz surveys the different kind of interaction design sci-fi movies envisioned during the past decade. It also interestingly describes how the film technicians made prototype possible and legible. […]

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