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putting people first
by experientia

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

19 December 2014
Putting People First blog redesigned

Experientia’s Putting People First blog has been redesigned. It is now entirely responsive, allows for easier browsing, searching, and filtering, and features larger images on the posts. The entire history of posts remains accessible as before. We are still tweaking things and welcome any feedback.

27 November 2014
Why the world needs anthropologists – an update

Why the world needs anthropologists – Coming out of the ivory tower Location: Padua, Italy, Centro Culturale Altinate/San Gaetano Date and time: Friday, 5 December 2014, 13:00 – 18:00 Padua, Italy, 5 December 2014 – The second edition of the international symposium of applied anthropologists attempts to erase the boundary between ‘pure’ and ‘applied’ anthropology, […]

30 October 2014
The BancoSmart ATM by Experientia for UniCredit selected for ADI Design Index

Last year Experientia designed the interface of an ATM of UniCredit, a major Italian bank. The interface is now rolled out across the bank’s ATMs in Italy, to great satisfaction of the bank and the customers alike, since interaction speed is much faster and error rates went down dramatically. Last year UniCredit and Experientia also […]

29 October 2014
Experientia at EPIC: UX transforming a financial institution

In September 2014 Experientia gave a presentation on working as UX professionals with financial institutions at the EPIC conference in New York. The paper is now available on the EPIC site in HTML and PDF versions (free registration req’d). Abstract Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition […]

25 October 2014
Experientia president to speak at User Friendly 2014 in China

Experientia president Michele Visciola is one of the keynote speakers at User Friendly 2014, the annual user experience conference of UXPA China, to be held in Wuxi, China, 13 to 16 November. The theme of the 11th conference is the “new era of the experience economy,” thus underlining the importance of transferring UX concepts and […]

19 October 2014
Event: Why the world needs anthropologists

An upcoming event is encouraging anthropologists to “come out of their ivory towers” and work more closely with their colleagues in the field, in order to bridge the gap between “pure” and “applied” anthropology. The international symposium “Why the world needs anthropologists” (Facebook page) will be held on 5 December 2014 in Padua, Italy. Experientia […]

10 October 2014
Peter Morville on creating a cultural fit

Interesting reflection by acclaimed information architect Peter Morville: “As a consultant for two decades, I’ve been a tourist in all sorts of cultures. I’ve worked with startups, Fortune 500 companies, nonprofits, Ivy League colleges, and Federal Government agencies in multiple countries. My clients have included folks from marketing, support, human resources, engineering, and design. Being […]

29 March 2010
Search Patterns – an interview with Peter Morville

Peter Morville and Jeffery Callender recently released their brand new book “Search Patterns: Design for Discovery“. It’s an excellent, must-read book for the user experience community. Brad Nunnally, user experience designer at Perficient, had the honor to chat with Peter about what drove him to write his new book, why he thinks search is such […]

13 November 2007
Peter Morville interview on Web 2.0

An interview with Peter Morville, widely recognised as a founding father of information architecture, on the topic of Web 2.0 was just published in Shanghai Talk, a city lifestyle magazine published in English in China. The article, also picked up by Beijing Talk and Macau Talk, will reach a nationwide audience of millions. According to […]

4 August 2007
Peter Morville on “Ambient Findability and The Future of Search”

Peter Morville, widely recognised as a founding father of information architecture, spoke in June 2007 at Google TechTalks on “Ambient Findability and The Future of Search” (video online). At the crossroads of ubiquitous computing and the Internet, the user experience is out of control, and findability is the real story. Access changes the game. We […]

19 March 2006
Peter Morville presentation on ambient findabilility at SXSW
10 November 2005
Business Week interviews Peter Morville on ambient findability

Business Week just published an interview by Liz Danzico (AIGA) with author Peter Morville on his new book Ambient Findability and on what it means to be able to find anything from anywhere at anytime, thanks to ubiquitous computing and the Net. “Intelligence is moving to the edges, flowing through wireless devices, empowering individuals and […]

13 September 2005
Peter Morville publishes “Ambient Findability”

How do you find your way in an age of information overload? How can you filter streams of complex information to pull out only what you want? Why does it matter how information is structured when Google seems to magically bring up the right answer to your questions? What does it mean to be “findable” […]

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